Microsoft MS-102 365 Administrator Exam Dumps and Practice Test Questions Set 13 Q 181-195

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Question 181:

A Microsoft 365 administrator wants to ensure that all emails containing sensitive customer information are automatically encrypted, cannot be forwarded, and are tracked for auditing purposes. Which solution should the administrator implement?

A) Microsoft Purview sensitivity labels with automatic classification and protection
B) Azure AD Conditional Access policies
C) Exchange Online retention policies
D) Microsoft Endpoint Manager compliance policies

Answer:

A) Microsoft Purview sensitivity labels with automatic classification and protection

Explanation:

Microsoft Purview sensitivity labels are designed to help organizations classify, protect, and manage sensitive information across Microsoft 365 services. In this scenario, the organization requires that emails containing sensitive customer information are automatically encrypted, cannot be forwarded, and are auditable. Sensitivity labels enable administrators to configure rules that automatically detect sensitive content based on predefined patterns, such as customer data, credit card numbers, or personal identifiers. Once the system detects such content, it applies a sensitivity label that enforces protection policies including encryption, restricted access, and limitations on actions such as forwarding, copying, or printing.

Automatic classification is crucial because it removes reliance on end users to manually classify emails, which reduces human error and ensures consistent enforcement of security and compliance policies. Encryption ensures that only authorized recipients can read the email content, while access restrictions prevent the inadvertent or deliberate dissemination of sensitive information.

Auditing is a fundamental feature of this solution. Microsoft Purview maintains detailed logs of label applications, access attempts, and enforcement of restrictions. These logs allow administrators to monitor how sensitive emails are being accessed, generate compliance reports, and meet regulatory requirements such as GDPR, HIPAA, or PCI DSS. The combination of automatic classification, encryption, access restrictions, and auditing provides a robust framework for securing sensitive communications while maintaining operational efficiency.

Other options are less suitable. Azure AD Conditional Access policies manage user authentication and device compliance but do not enforce email-level encryption or restriction policies. Exchange Online retention policies control how long emails are kept but do not prevent forwarding or protect content. Microsoft Endpoint Manager compliance policies secure devices but do not directly control the content or security of emails.

Implementing Microsoft Purview sensitivity labels with automatic classification and protection ensures that emails containing sensitive customer information are consistently secured, access is restricted to authorized recipients, and auditing is available for compliance verification. The system allows employees to communicate efficiently while maintaining organizational security policies. Administrators gain visibility into sensitive content usage, can monitor policy enforcement, and generate reports for regulatory compliance and internal governance purposes.

Sensitivity labels also allow customization of protection policies, enabling the organization to define who can access content, under what circumstances, and which actions are allowed. This ensures flexibility while maintaining strict security controls. For example, an email containing customer data may be encrypted and restricted to internal recipients or trusted partners, with forwarding disabled. Audit logs track every attempt to access or manipulate the content, providing a clear trail for compliance purposes.

Overall, this solution aligns with Microsoft 365 compliance and governance principles, reducing risk, supporting secure collaboration, and enabling organizations to meet strict regulatory and legal requirements. The combination of automatic classification, encryption, and auditing provides an end-to-end framework that protects sensitive customer data while enabling employees to perform their work without compromising security.

Question 182:

A Microsoft 365 administrator needs to preserve Teams chats, channel messages, and associated meeting content for seven years. Users must not be able to delete any content permanently, and all preserved content must be available for eDiscovery and legal hold. Which solution should the administrator implement?

A) Microsoft 365 retention policies for Teams messages and meetings
B) Azure AD Conditional Access policies
C) Microsoft Purview Data Loss Prevention policies
D) SharePoint Online site permissions

Answer:

A) Microsoft 365 retention policies for Teams messages and meetings

Explanation:

Microsoft 365 retention policies provide organizations with the ability to preserve critical communication content across Teams, Exchange, and SharePoint for compliance and legal purposes. In this scenario, the organization requires seven years of retention for Teams chats, channel messages, and meeting content, ensuring that users cannot permanently delete any content while making it available for eDiscovery and legal hold. Retention policies provide a structured and automated approach to enforce these requirements.

Retention policies can be applied at multiple levels, including individual users, teams, channels, or the entire organization, allowing administrators to preserve relevant communication while optimizing storage and management. Once a policy is applied, Teams messages, posts, and meeting records are retained for the specified duration. Even if users attempt deletion, content remains preserved, ensuring compliance with regulatory obligations and preventing accidental or intentional data loss.

eDiscovery integration enables legal and compliance teams to search preserved Teams content, retrieve messages or files, and export relevant information for investigations, audits, or legal proceedings. Detailed logging ensures that policy enforcement is consistent and provides administrators with transparency regarding policy application and content access. This supports internal governance and external regulatory requirements.

Other options are inadequate for this scenario. Azure AD Conditional Access policies enforce authentication and device compliance but do not preserve Teams content. Microsoft Purview Data Loss Prevention policies prevent sensitive information from being shared inappropriately but do not enforce long-term retention. SharePoint Online site permissions control access to files but cannot ensure retention or eDiscovery for Teams content.

Retention policies also provide operational benefits. They maintain accountability by preserving organizational knowledge, reducing the risk of information loss, and ensuring that historical communications are accessible when required. Administrators can monitor compliance, generate reports, and respond to legal inquiries efficiently.

Implementing Microsoft 365 retention policies for Teams ensures that communication content is preserved for seven years, users cannot delete critical messages, and all content is available for eDiscovery. This provides a balance between operational efficiency, secure collaboration, and compliance with legal and regulatory requirements. Automated enforcement reduces reliance on manual intervention, and auditing ensures that organizations can demonstrate adherence to policies and regulatory standards. Retention policies are essential for maintaining organizational knowledge, supporting compliance, and enabling defensible governance of collaboration content across Microsoft 365.

Question 183:

A Microsoft 365 administrator wants to prevent external users from accessing sensitive SharePoint Online sites while allowing internal collaboration. The organization also requires that all external sharing activities are auditable and can be reported for compliance purposes. Which solution should the administrator implement?

A) SharePoint Online external sharing settings with domain restrictions and auditing
B) Azure AD Conditional Access policies
C) Microsoft Purview Data Loss Prevention policies
D) Microsoft Endpoint Manager compliance policies

Answer:

A) SharePoint Online external sharing settings with domain restrictions and auditing

Explanation:

SharePoint Online external sharing settings allow administrators to manage access for external users while maintaining internal collaboration capabilities. In this scenario, the organization requires control over external access to sensitive SharePoint sites, ensuring that only authorized users can view or interact with content. Administrators can configure external sharing at the tenant, site collection, or individual site level and implement domain restrictions to allow access only to approved external domains or specific external users.

Domain restrictions prevent unauthorized access to sensitive content, reducing the risk of accidental data exposure or malicious activity. All external sharing activities are logged in SharePoint, providing auditing capabilities for compliance purposes. These logs capture detailed information about who shared content, what was shared, the level of access granted, and when the sharing occurred. Audit logs can be used to generate reports for internal governance, regulatory compliance, or investigations.

Other solutions do not meet the requirements effectively. Azure AD Conditional Access policies enforce authentication and device compliance but cannot manage external sharing settings or provide detailed auditing of SharePoint sites. Microsoft Purview Data Loss Prevention policies protect sensitive content but do not prevent unauthorized external access or provide auditing for site-level activities. Microsoft Endpoint Manager compliance policies manage device security but cannot control or monitor external sharing.

By implementing SharePoint Online external sharing settings with domain restrictions and auditing, administrators ensure that sensitive content is accessible only to authorized users, internal collaboration continues without interruption, and all external sharing activity is logged and reportable. This approach supports regulatory compliance, organizational governance, and risk management.

Auditing and reporting capabilities provide administrators with the tools to monitor sharing patterns, detect unusual activity, and generate detailed reports for internal and external stakeholders. This ensures transparency and accountability in managing external collaboration. Combining domain restrictions with auditing provides a balanced approach that secures sensitive content, maintains operational efficiency, and enables organizations to demonstrate compliance. Properly configured external sharing policies help protect organizational data while allowing legitimate collaboration with external partners.

Question 184:

A Microsoft 365 administrator wants to prevent users from sharing sensitive financial documents stored in SharePoint Online and OneDrive for Business with unauthorized external users. The organization also wants to track all sharing events for auditing and compliance purposes. Which solution should the administrator implement?

A) Microsoft Purview Data Loss Prevention policies with activity monitoring
B) Azure AD Conditional Access policies
C) SharePoint Online external sharing settings
D) Microsoft Endpoint Manager compliance policies

Answer:

A) Microsoft Purview Data Loss Prevention policies with activity monitoring

Explanation:

Microsoft Purview Data Loss Prevention (DLP) policies are designed to protect sensitive content across Microsoft 365 services, including SharePoint Online, OneDrive for Business, Exchange Online, and Teams. In this scenario, the organization requires the protection of financial documents while preventing unauthorized external sharing and maintaining audit logs for compliance purposes. DLP policies enable administrators to define rules that detect sensitive information based on predefined or custom sensitive information types, such as credit card numbers, account numbers, or confidential financial data.

Once a DLP policy detects sensitive content, it can enforce actions such as blocking sharing with external users, sending notifications to users and administrators, or applying encryption. Activity monitoring tracks all events associated with the protected content, including who attempted to share, access, or modify the file, and whether the action was blocked or allowed. These audit logs provide the organization with full visibility into how sensitive content is being handled, allowing compliance teams to generate reports and respond to regulatory inquiries.

Automatic enforcement of DLP policies ensures consistency in protecting sensitive content, reducing the risk of accidental or intentional data leaks. Users are guided by policy notifications, which help educate them on appropriate handling of sensitive information while preventing unintentional breaches. Integration with activity monitoring provides a comprehensive solution for tracking compliance and auditing sharing events.

Other solutions are less suitable for this requirement. Azure AD Conditional Access policies enforce authentication and device compliance but do not provide content-level protection or prevent unauthorized sharing. SharePoint Online external sharing settings can restrict external access but do not provide content inspection, detection, or automated enforcement for sensitive financial data. Microsoft Endpoint Manager compliance policies secure devices but do not manage content sharing or provide auditing of document-level activity.

By implementing Microsoft Purview DLP policies with activity monitoring, organizations can proactively protect sensitive financial documents, prevent unauthorized sharing, enforce compliance rules, and maintain a detailed audit trail. This approach supports regulatory requirements, organizational governance, and risk management objectives while allowing employees to collaborate securely. DLP policies also help demonstrate due diligence in protecting sensitive information during audits or legal investigations.

This solution balances operational efficiency and security by enabling automated protection while providing administrators with visibility and control. Policies can be customized to enforce different actions based on document sensitivity, user roles, or organizational requirements. Alerts and notifications guide user behavior without interrupting legitimate collaboration. The combination of automated detection, enforcement, and audit logging ensures that sensitive financial information is safeguarded, compliance obligations are met, and external sharing risks are mitigated.

Question 185:

A Microsoft 365 administrator needs to preserve Teams channel messages, chats, and meeting recordings for a period of ten years. Users must not be able to delete content, and all preserved content must be available for eDiscovery and legal hold. Which solution should the administrator implement?

A) Microsoft 365 retention policies for Teams messages and meetings
B) Azure AD Conditional Access policies
C) SharePoint Online retention labels
D) Microsoft Purview Data Loss Prevention policies

Answer:

A) Microsoft 365 retention policies for Teams messages and meetings

Explanation:

Microsoft 365 retention policies provide a comprehensive and automated approach to preserving critical communication content for regulatory, legal, and operational requirements. In this scenario, Teams channel messages, chats, and meeting recordings must be preserved for ten years, and users should not be able to delete any content. Retention policies ensure that this requirement is enforced consistently across the organization without relying on manual intervention by users.

Retention policies can be configured to target specific Teams channels, chats, or groups, ensuring that only relevant content is preserved. Once a retention policy is applied, Teams messages and meeting recordings are preserved for the defined period. Even if a user attempts to delete content, the system retains the original information, ensuring that organizational knowledge and communications remain intact.

Integration with Microsoft 365 eDiscovery allows legal and compliance teams to search and retrieve preserved Teams content for investigations, audits, or legal proceedings. Detailed audit logs capture information about policy application, content access, and retention actions, providing administrators with visibility and the ability to generate compliance reports. This ensures that organizations meet regulatory requirements and maintain accountability for preserved content.

Other solutions do not fully address this requirement. Azure AD Conditional Access policies enforce authentication and device compliance but do not preserve Teams content or enable eDiscovery. SharePoint Online retention labels manage files stored in SharePoint or OneDrive but do not cover Teams chats, messages, or meeting recordings. Microsoft Purview Data Loss Prevention policies prevent data leaks but do not preserve content for long-term retention or enable eDiscovery.

Retention policies provide additional benefits by supporting organizational governance, risk management, and legal compliance. Preserving communication content for ten years helps maintain organizational memory, facilitates auditing, and ensures that historical communications are available for internal or external investigations. Administrators can monitor policy compliance, track access, and generate reports to support regulatory audits.

Implementing Microsoft 365 retention policies for Teams content allows the organization to maintain a defensible and automated approach to content preservation. Users can collaborate without worrying about retention policies, while administrators gain full control over how content is preserved and accessed. Automated enforcement reduces human error, and auditing ensures transparency, accountability, and compliance with internal and regulatory standards. This approach ensures that Teams communications remain secure, available for eDiscovery, and compliant with long-term retention requirements.

Question 186:

A Microsoft 365 administrator wants to block unauthorized external users from accessing sensitive SharePoint Online sites while allowing internal collaboration. The organization also requires that all external sharing events are auditable and reportable. Which solution should the administrator implement?

A) SharePoint Online external sharing settings with domain restrictions and auditing
B) Azure AD Conditional Access policies
C) Microsoft Purview Data Loss Prevention policies
D) Microsoft Endpoint Manager compliance policies

Answer:

A) SharePoint Online external sharing settings with domain restrictions and auditing

Explanation:

SharePoint Online external sharing settings allow administrators to manage and secure collaboration while controlling access for external users. In this scenario, the organization requires that sensitive sites are not accessible by unauthorized external users, while maintaining seamless internal collaboration. Administrators can configure external sharing at the tenant, site collection, or individual site level, and apply domain restrictions to allow only trusted domains or specific external users to access content.

Domain restrictions prevent unauthorized access, reducing the risk of data leaks or exposure of sensitive content. Auditing ensures that all external sharing events are logged, providing detailed information such as who shared content, the type of content shared, the level of access granted, and the timestamp of the action. These logs are crucial for compliance, reporting, and internal governance, enabling organizations to monitor and track external collaboration activities effectively.

Other solutions do not fully address this scenario. Azure AD Conditional Access policies enforce authentication and device compliance but do not control content-level access or external sharing. Microsoft Purview Data Loss Prevention policies detect and protect sensitive content but cannot restrict external site access or provide detailed audit reporting for sharing events. Microsoft Endpoint Manager compliance policies focus on device compliance and security, not content-level access control or external sharing auditing.

By implementing SharePoint Online external sharing settings with domain restrictions and auditing, organizations can maintain control over sensitive content, enable secure collaboration, and ensure accountability. Administrators gain visibility into external sharing activities, detect suspicious behavior, generate compliance reports, and maintain a secure environment for both internal and external collaboration.

The solution allows internal users to collaborate efficiently while external sharing is tightly controlled and monitored. Auditing provides the necessary traceability for compliance, regulatory reporting, and internal investigations. Properly configured domain restrictions combined with auditing provide a robust approach to managing external collaboration, protecting sensitive data, and ensuring organizational compliance with data protection and governance policies.

Question 187:

A Microsoft 365 administrator needs to ensure that all emails containing personally identifiable information (PII) are automatically encrypted, cannot be forwarded, and are tracked for auditing. Which solution should the administrator implement?

A) Microsoft Purview sensitivity labels with automatic classification and protection
B) Azure AD Conditional Access policies
C) Exchange Online retention policies
D) Microsoft Endpoint Manager compliance policies

Answer:

A) Microsoft Purview sensitivity labels with automatic classification and protection

Explanation:

Microsoft Purview sensitivity labels provide an integrated solution to classify, protect, and manage sensitive information within Microsoft 365 services. The scenario specifies that emails containing personally identifiable information must be automatically encrypted, restricted from forwarding, and tracked for auditing purposes. Sensitivity labels enable administrators to define rules for automatic detection and classification of sensitive content based on patterns, keywords, or custom-defined types. This allows the system to identify emails containing PII and apply the appropriate protection automatically, without relying on manual intervention from end users.

Automatic classification ensures consistency across the organization, reducing human error and guaranteeing that sensitive emails are handled according to organizational policies. Once an email is classified as containing PII, protection can be applied, including encryption to restrict access to authorized recipients, and restrictions to prevent forwarding, printing, or copying of the content. This prevents accidental or malicious exposure of sensitive data.

Auditing is critical for compliance and governance. Microsoft Purview provides detailed logs of which emails were classified, who accessed the content, and what actions were taken. These audit logs allow administrators and compliance officers to monitor user behavior, detect potential breaches, and generate reports for regulatory bodies. Organizations subject to regulations such as GDPR, HIPAA, or PCI DSS benefit from these capabilities, as they demonstrate accountability and effective data protection practices.

Alternative solutions do not fully meet the requirements. Azure AD Conditional Access policies enforce authentication and device compliance but do not provide content-level protection or automatic classification. Exchange Online retention policies control how long emails are retained but do not prevent forwarding or enforce encryption based on content. Microsoft Endpoint Manager compliance policies focus on device security but cannot enforce content-level protection or auditing of email content.

Implementing Microsoft Purview sensitivity labels ensures that sensitive emails are automatically identified, encrypted, and access-restricted. Employees can communicate securely while administrators retain visibility and control over sensitive information. Sensitivity labels also allow flexible policy configurations, enabling organizations to tailor protection based on user roles, department needs, or the type of sensitive data. This flexibility ensures operational efficiency while maintaining strong security practices.

By applying sensitivity labels, organizations can also proactively educate users about handling sensitive information. Policy tips in Microsoft 365 can provide real-time feedback to users attempting to send sensitive content, encouraging compliance with organizational standards. These policies reduce the risk of accidental data leaks while maintaining productivity.

The integration of automatic classification, encryption, access restrictions, and auditing ensures that emails containing PII are consistently protected across the organization. Administrators gain the ability to monitor the effectiveness of these policies and adjust them as necessary to adapt to new regulations or organizational requirements. Ultimately, this solution balances security, operational efficiency, and compliance, providing a comprehensive framework for managing sensitive information in Microsoft 365.

Question 188:

A Microsoft 365 administrator needs to retain Teams channel messages, private chats, and meeting recordings for eight years. Users should not be able to delete any content permanently, and all preserved content must be available for eDiscovery and legal hold. Which solution should the administrator implement?

A) Microsoft 365 retention policies for Teams messages and meetings
B) Azure AD Conditional Access policies
C) Microsoft Purview Data Loss Prevention policies
D) SharePoint Online site retention labels

Answer:

A) Microsoft 365 retention policies for Teams messages and meetings

Explanation:

Microsoft 365 retention policies allow organizations to preserve communication content across Teams, Exchange, and SharePoint for compliance, legal, and operational requirements. In this scenario, Teams messages, private chats, and meeting recordings must be retained for eight years, with users unable to delete content permanently. Retention policies provide automated enforcement, ensuring that messages and recordings are preserved according to organizational and regulatory policies without relying on user intervention.

Retention policies can target specific Teams channels, chats, or user groups, allowing granular control over what content is retained. Once applied, these policies prevent content deletion, ensuring that critical communication and organizational knowledge are preserved. This is essential for organizations that are subject to regulatory requirements or legal obligations that mandate long-term retention of communication records.

Integration with eDiscovery enables legal and compliance teams to search preserved Teams content, retrieve relevant messages or files, and export data for audits, investigations, or legal proceedings. Detailed logging ensures transparency and allows administrators to track policy enforcement, content access, and retention actions, which is critical for accountability and demonstrating compliance to regulators.

Alternative solutions do not fully meet the requirements. Azure AD Conditional Access policies enforce authentication and device compliance but do not preserve Teams content or enable eDiscovery. Microsoft Purview Data Loss Prevention policies protect sensitive content but do not retain content for long periods or support eDiscovery. SharePoint Online retention labels manage files stored in SharePoint or OneDrive but do not cover Teams messages, chats, or meeting recordings.

Retention policies also support organizational governance by preserving communication history and enabling audits, investigations, and knowledge management. They reduce the risk of accidental or malicious deletion of content while ensuring that historical communications are available when required. Automated enforcement minimizes human error and ensures consistent application of retention rules.

By implementing Microsoft 365 retention policies for Teams, organizations ensure that critical communication content is preserved for eight years, users cannot delete messages or recordings, and all content remains available for eDiscovery. This approach balances secure collaboration, compliance, and operational efficiency. Administrators gain visibility into content preservation, can monitor policy enforcement, and generate reports to demonstrate adherence to internal and regulatory standards. Retention policies provide a structured, defensible, and auditable solution for managing Teams communications over long retention periods, ensuring that organizations meet their legal and regulatory obligations while supporting collaboration and operational needs.

Question 189:

A Microsoft 365 administrator wants to prevent unauthorized external users from accessing confidential SharePoint Online sites while enabling internal collaboration. All external sharing activities must be logged and reportable for compliance purposes. Which solution should the administrator implement?

A) SharePoint Online external sharing settings with domain restrictions and auditing
B) Azure AD Conditional Access policies
C) Microsoft Purview Data Loss Prevention policies
D) Microsoft Endpoint Manager compliance policies

Answer:

A) SharePoint Online external sharing settings with domain restrictions and auditing

Explanation:

SharePoint Online external sharing settings allow administrators to control access to sites and content while enabling internal collaboration. In this scenario, the organization wants to prevent unauthorized external users from accessing confidential sites and ensure that all external sharing activities are auditable and reportable. Administrators can configure sharing settings at the tenant, site collection, or individual site level and apply domain restrictions to allow access only to approved domains or external users.

Domain restrictions prevent unauthorized access to confidential information, reducing the risk of accidental or malicious exposure. Auditing is critical to compliance, providing detailed logs that capture who shared content, what was shared, when it was shared, and the access levels granted. These logs enable administrators to generate reports for internal governance, regulatory compliance, and investigations, ensuring full visibility into external collaboration activities.

Other solutions do not fully meet the requirements. Azure AD Conditional Access policies enforce authentication and device compliance but cannot manage external sharing settings or provide detailed audit logs for SharePoint Online. Microsoft Purview Data Loss Prevention policies protect sensitive content from leaks but do not prevent unauthorized external access or provide audit reporting for site-level activities. Microsoft Endpoint Manager compliance policies manage device compliance and security but do not control content-level external sharing or auditing.

Implementing SharePoint Online external sharing settings with domain restrictions and auditing ensures that sensitive content remains accessible only to authorized users, internal collaboration continues uninterrupted, and all external sharing activity is logged. This provides a controlled, auditable environment that aligns with regulatory compliance and internal governance standards.

Auditing allows administrators to track and investigate external sharing events, detect unusual activity, and generate compliance reports for stakeholders. Properly configured domain restrictions and auditing provide a secure framework for external collaboration, protecting sensitive content while allowing legitimate external interactions. By maintaining visibility into sharing activity and controlling access, organizations can manage risk effectively, protect sensitive data, and demonstrate accountability for all external collaboration events.

Question 190:

A Microsoft 365 administrator wants to ensure that all sensitive files stored in OneDrive for Business are automatically classified, encrypted, and restricted from being shared externally without approval. Users must be notified when they attempt to share sensitive content. Which solution should the administrator implement?

A) Microsoft Purview sensitivity labels with automatic classification and protection
B) SharePoint Online external sharing settings
C) Azure AD Conditional Access policies
D) Microsoft Endpoint Manager compliance policies

Answer:

A) Microsoft Purview sensitivity labels with automatic classification and protection

Explanation:

Microsoft Purview sensitivity labels provide a comprehensive framework for protecting sensitive content within Microsoft 365 applications, including OneDrive for Business, SharePoint Online, Teams, and Exchange Online. In this scenario, the organization requires that all sensitive files be automatically classified, encrypted, and restricted from external sharing without approval, with notifications sent to users attempting to share such content. Sensitivity labels allow administrators to define policies that automatically detect sensitive information types such as financial records, personally identifiable information, intellectual property, or other organizationally defined confidential data.

Automatic classification ensures that content is evaluated in real time based on patterns, keywords, or custom identifiers. When a file is detected as sensitive, encryption is applied to restrict access to authorized users, and sharing restrictions prevent unapproved external distribution. Users attempting to share content that violates policy receive policy tips, notifying them of the restrictions and guiding them toward compliant behavior. This approach balances security with productivity by allowing employees to collaborate safely while maintaining compliance with organizational policies.

Audit logs and reporting provide administrators with visibility into user activity, including attempts to share sensitive content, modifications to files, and interactions with protected documents. This ensures that sensitive information is tracked and compliance requirements can be demonstrated during internal reviews or external regulatory audits. Microsoft Purview also allows organizations to tailor labels and policies according to specific departmental needs or regulatory requirements, providing flexibility while ensuring consistent enforcement.

Alternative solutions do not fully meet the requirements. SharePoint Online external sharing settings allow administrators to manage access but do not provide content-level classification, automatic encryption, or notifications to users when sensitive content is being shared. Azure AD Conditional Access policies enforce access based on identity and device compliance but cannot inspect or protect content. Microsoft Endpoint Manager compliance policies secure devices but cannot automatically classify or restrict files in OneDrive.

Implementing Microsoft Purview sensitivity labels with automatic classification and protection ensures that sensitive files are consistently protected without requiring users to take manual action. Administrators can monitor content usage, track policy violations, and demonstrate compliance with legal and regulatory obligations. By combining automatic detection, encryption, sharing restrictions, and auditing, the organization mitigates the risk of accidental or malicious data exposure, enforces organizational security policies, and maintains a secure environment for collaboration across Microsoft 365 services.

This approach aligns with best practices for information protection, providing a defensible, auditable, and automated solution. Sensitivity labels enable organizations to enforce consistent protection policies, reduce human error, educate users on appropriate handling of sensitive content, and maintain a secure environment that supports collaboration while meeting compliance obligations. The integration of notifications ensures that users are aware of policies in real time, which improves adoption and reduces the likelihood of accidental data leaks.

Question 191:

A Microsoft 365 administrator needs to enforce multi-factor authentication (MFA) for all users accessing Microsoft 365 services from unmanaged devices. The solution must allow internal users on managed devices to access resources without additional prompts while blocking untrusted devices. Which solution should the administrator implement?

A) Azure AD Conditional Access policies
B) Microsoft Purview Data Loss Prevention policies
C) Microsoft Endpoint Manager compliance policies
D) SharePoint Online site permissions

Answer:

A) Azure AD Conditional Access policies

Explanation:

Azure AD Conditional Access is a foundational security capability that allows administrators to define policies controlling access to Microsoft 365 resources based on conditions such as user, device, location, and application risk. In this scenario, the organization requires MFA enforcement for users accessing services from unmanaged devices while allowing seamless access for internal users on compliant, managed devices. Conditional Access policies enable administrators to create rules that evaluate the conditions of each access attempt and enforce specific requirements, such as MFA or device compliance, based on organizational security requirements.

Conditional Access can differentiate between managed and unmanaged devices, allowing users on compliant, corporate-managed devices to access resources without additional prompts, thereby reducing friction for internal users. For users on unmanaged or untrusted devices, MFA can be enforced to provide an additional layer of security. Policies can also block access entirely from devices or locations that do not meet organizational compliance requirements.

This capability is essential in balancing security and usability. It ensures that high-risk access attempts are secured without overly burdening users in trusted environments. Conditional Access integrates with Azure AD Identity Protection and Microsoft Intune to evaluate device compliance, providing granular control over access. Administrators can monitor and report on policy enforcement and access attempts, ensuring compliance with security policies and regulatory requirements.

Alternative solutions do not fully meet the requirements. Microsoft Purview Data Loss Prevention policies focus on content protection rather than controlling access based on device state. Microsoft Endpoint Manager compliance policies evaluate and enforce device compliance but do not directly enforce access policies for specific Microsoft 365 services. SharePoint Online site permissions manage access to content but do not enforce MFA or evaluate device compliance.

Implementing Azure AD Conditional Access policies ensures that users accessing Microsoft 365 from unmanaged or high-risk devices are required to provide MFA, reducing the risk of account compromise. Users on managed, compliant devices can access resources seamlessly, maintaining productivity. Administrators gain visibility into access patterns, policy enforcement, and potential security risks.

Conditional Access policies also support additional controls such as blocking legacy authentication, requiring compliant apps for access, and enforcing session controls for sensitive applications. By leveraging these capabilities, organizations can implement a robust zero-trust framework that evaluates risk continuously and applies security measures dynamically. This approach ensures that access to Microsoft 365 services is secured based on user identity, device state, location, and risk signals, effectively mitigating potential security threats while maintaining operational efficiency.

By integrating Conditional Access with other Microsoft 365 security solutions, organizations create a layered security model that enforces MFA where required, protects sensitive information, reduces attack surface, and provides detailed reporting and auditing capabilities to support compliance and governance objectives.

Question 192:

A Microsoft 365 administrator wants to track all external sharing activity for documents stored in SharePoint Online and OneDrive for Business. The solution must allow reporting on who shared content, the content type, and the access granted. Which solution should the administrator implement?

A) Microsoft Purview audit logs and reporting
B) Azure AD Conditional Access policies
C) Microsoft Purview Data Loss Prevention policies
D) SharePoint Online site permissions

Answer:

A) Microsoft Purview audit logs and reporting

Explanation:

Microsoft Purview audit logs and reporting provide a centralized solution to monitor, track, and report on user and administrative activities across Microsoft 365 services, including SharePoint Online and OneDrive for Business. In this scenario, the organization requires detailed visibility into all external sharing events, including the identity of the user sharing content, the type of content shared, and the level of access granted. Audit logs capture this information in real time and store it securely for compliance, governance, and investigative purposes.

Administrators can search audit logs to filter by user, action, file type, or date range, enabling targeted reporting and analysis. Reports can be generated for regulatory audits, compliance reviews, or internal investigations. The detailed tracking ensures accountability and helps organizations detect potential unauthorized access or policy violations.

Integration with Microsoft Purview Compliance Manager allows administrators to create automated alerts and workflows based on specific audit events. For example, if a user shares a document with external users outside approved domains, alerts can notify compliance teams or trigger automated remediation actions. This proactive approach enhances the organization’s ability to enforce governance policies and reduce risks associated with external sharing.

Alternative solutions do not provide full visibility. Azure AD Conditional Access policies enforce access but do not capture detailed external sharing activity. Microsoft Purview Data Loss Prevention policies prevent sharing of sensitive content but do not provide comprehensive reporting for all sharing events. SharePoint Online site permissions manage access but do not generate detailed logs for auditing purposes.

Implementing Microsoft Purview audit logs and reporting enables organizations to maintain a secure and auditable environment for external collaboration. Administrators gain insight into sharing patterns, detect anomalous activities, enforce accountability, and generate detailed reports for compliance and governance. Audit logs ensure transparency, support forensic investigations, and enable organizations to demonstrate adherence to internal policies and regulatory requirements.

By leveraging audit logs, organizations can identify risky sharing behaviors, implement corrective actions, and strengthen overall data protection strategies. Reporting capabilities allow administrators to monitor trends, understand user behavior, and optimize security and governance policies. This ensures that sensitive information remains protected, compliance obligations are met, and external sharing activities are tracked and controlled effectively.

Question 193:

A Microsoft 365 administrator needs to implement a solution that ensures all employees in the finance department can access specific SharePoint Online libraries only from compliant devices. Devices must be evaluated for up-to-date security patches and antivirus software before access is granted. Which solution should the administrator implement?

A) Azure AD Conditional Access policies with device compliance requirements
B) SharePoint Online site permissions
C) Microsoft Purview Data Loss Prevention policies
D) Microsoft Endpoint Manager configuration profiles

Answer:

A) Azure AD Conditional Access policies with device compliance requirements

Explanation:

Azure AD Conditional Access policies are designed to enforce access control for Microsoft 365 resources based on a combination of user, device, location, application, and risk signals. In this scenario, the administrator must ensure that finance department employees can access specific SharePoint Online libraries only from compliant devices, evaluated for security patch status and antivirus protection. Conditional Access enables organizations to define policies that check device compliance status as part of the access decision, integrating with Microsoft Intune to assess security posture.

When a user attempts to access SharePoint Online, Conditional Access evaluates if the device is compliant with policies defined in Microsoft Endpoint Manager. Compliance can include having the latest security updates, antivirus definitions, encryption enabled, firewall settings configured, and adherence to other organizational security standards. Only if the device meets these compliance criteria is access granted, which ensures that sensitive financial data is not exposed to devices with security gaps.

This approach supports zero-trust principles by validating not only the identity of the user but also the trustworthiness of the device. It reduces the risk of data leaks, malware infections, and unauthorized access by ensuring that only managed and compliant devices are allowed to access sensitive content. This is especially important for finance departments handling confidential financial information, regulatory reporting data, and personally identifiable information that is subject to compliance requirements such as SOX, GDPR, or PCI DSS.

Alternative solutions do not fully meet the requirements. SharePoint Online site permissions control who can access libraries but cannot enforce device compliance. Microsoft Purview Data Loss Prevention policies protect sensitive content from being shared improperly but do not validate device security before granting access. Microsoft Endpoint Manager configuration profiles manage device settings but do not enforce conditional access for Microsoft 365 resources on their own.

Implementing Conditional Access with device compliance evaluation provides organizations with a mechanism to enforce security standards while maintaining productivity. Employees on compliant devices can access resources seamlessly, whereas non-compliant devices are blocked or guided to remediate issues. Conditional Access policies can also enforce additional requirements, such as multi-factor authentication, location-based restrictions, and application-based access controls, providing a layered security approach.

By integrating Conditional Access with compliance reporting and monitoring, administrators gain visibility into access trends, policy enforcement, and device compliance status. They can identify high-risk devices, monitor non-compliant access attempts, and generate reports to demonstrate regulatory compliance. This solution ensures that sensitive financial content in SharePoint Online libraries is securely accessed, reduces organizational risk, and maintains operational efficiency while enabling secure collaboration across compliant devices.

Question 194:

A Microsoft 365 administrator must configure a solution to retain Teams chats and channel messages for legal and regulatory compliance. Users must be able to continue editing messages during the retention period, but nothing should be permanently deleted until the retention period expires. Which solution should the administrator implement?

A) Microsoft 365 retention policies for Teams
B) Microsoft Purview sensitivity labels with encryption
C) SharePoint Online retention labels
D) Azure AD Conditional Access policies

Answer:

A) Microsoft 365 retention policies for Teams

Explanation:

Microsoft 365 retention policies provide a comprehensive framework to preserve content across Microsoft 365 applications, including Teams, Exchange Online, and SharePoint Online, to meet legal, regulatory, and organizational requirements. In this scenario, the organization requires Teams chats and channel messages to be retained for a defined period while allowing users to continue editing messages, with permanent deletion only occurring once the retention period expires.

Retention policies can be applied at the organizational or workload level, specifically targeting Teams messages and channels. Once applied, these policies ensure that content is retained for the designated period regardless of user actions. Users can edit messages or continue collaborating without disruption, but the system maintains a historical copy of the content to satisfy compliance and legal requirements.

This approach provides a defensible and auditable method for retaining communications. During legal or regulatory investigations, administrators and compliance officers can retrieve historical content, search across Teams messages, and produce eDiscovery results. This is essential for organizations subject to regulatory frameworks such as GDPR, FINRA, HIPAA, or SOX, where retention of communication records is mandated and must be defensible in audits or litigation.

Alternative solutions do not fully meet the requirements. Microsoft Purview sensitivity labels provide classification and protection but do not enforce long-term retention for collaboration content in Teams. SharePoint Online retention labels focus on files stored in SharePoint or OneDrive and do not cover Teams chats. Azure AD Conditional Access policies enforce access and security based on identity and device but do not manage content retention.

By using Microsoft 365 retention policies, organizations maintain content immutability for the required retention period while allowing users to collaborate efficiently. Administrators can monitor retention policy compliance, generate reports, and configure retention periods that align with organizational, legal, or regulatory standards. Policies can be fine-tuned for specific user groups, departments, or workloads, allowing granular control over what content is preserved.

Retention policies also integrate seamlessly with eDiscovery and legal hold capabilities, ensuring that preserved content is available for search, review, and export without risk of deletion. Users benefit from continuous productivity and editing capabilities, while organizations meet compliance obligations, reduce risk exposure, and maintain a clear audit trail of all communications during the retention period.

By enforcing retention for Teams messages, organizations protect the integrity of communications, preserve corporate knowledge, and ensure regulatory compliance. Combined with monitoring and reporting, this solution empowers administrators to maintain control over Teams content while supporting collaboration, minimizing operational disruptions, and providing an auditable trail for legal and compliance purposes.

Question 195:

A Microsoft 365 administrator needs to protect sensitive emails in Exchange Online from being forwarded or printed while allowing internal recipients to read and respond to them. Emails must also be encrypted and tracked for auditing purposes. Which solution should the administrator implement?

A) Microsoft Purview sensitivity labels with encryption and protection
B) Azure AD Conditional Access policies
C) Microsoft Purview Data Loss Prevention policies
D) Exchange Online retention policies

Answer:

A) Microsoft Purview sensitivity labels with encryption and protection

Explanation:

Microsoft Purview sensitivity labels provide an integrated solution to classify, protect, and monitor sensitive content within Microsoft 365 applications, including Exchange Online. In this scenario, sensitive emails must be protected from being forwarded or printed while allowing internal recipients to read and respond. Additionally, emails must be encrypted and tracked for auditing. Sensitivity labels provide this capability by applying protection policies directly to email content.

Automatic or manual classification can identify sensitive emails based on content, keywords, patterns, or regulatory requirements. Once classified, protection rules such as encryption, forward prevention, and print restrictions are applied automatically. Internal users can access and reply to emails without restriction, ensuring business operations continue smoothly, while external sharing or forwarding is restricted to prevent unauthorized exposure.

Auditing is essential for compliance and governance. Microsoft Purview provides detailed logs of protected email activities, including who accessed, replied, or attempted to forward or print content. These logs support regulatory audits, legal investigations, and internal governance processes, demonstrating accountability and effective information protection practices.

Alternative solutions do not fully address the scenario. Azure AD Conditional Access policies enforce device or identity security but cannot restrict email forwarding or printing. Microsoft Purview Data Loss Prevention policies can prevent sharing of sensitive information but may not provide end-to-end encryption or prevent printing. Exchange Online retention policies enforce content retention but do not protect emails from forwarding or printing.

By implementing sensitivity labels with encryption and protection, administrators ensure that sensitive emails are consistently protected while maintaining productivity for authorized users. Policies can be customized according to organizational, departmental, or regulatory requirements, providing flexibility and strong protection simultaneously. Notifications and policy tips educate users about sensitive content handling, reinforcing compliance behavior.

This approach provides a balance between operational efficiency and strong security, ensuring that sensitive emails remain confidential, traceable, and compliant with regulatory obligations. Audit logs, encryption, and access restrictions collectively enhance security, reduce risk exposure, and enable organizations to demonstrate effective governance of sensitive communications.