{"id":15963,"date":"2026-09-18T10:44:31","date_gmt":"2026-09-18T10:44:31","guid":{"rendered":"https:\/\/www.examlabs.com\/certification\/?p=15963"},"modified":"2026-09-18T10:44:31","modified_gmt":"2026-09-18T10:44:31","slug":"microsoft-ab-620-practice-test-questions-and-exam-dumps-part20-q381-400","status":"publish","type":"post","link":"https:\/\/www.examlabs.com\/certification\/microsoft-ab-620-practice-test-questions-and-exam-dumps-part20-q381-400\/","title":{"rendered":"Microsoft AB-620 Practice Test Questions and Exam Dumps Part20 Q381-400"},"content":{"rendered":"

<\/h1>\n

View Full <\/b>Microsoft AB-620 Exam Dumps<\/b><\/a> and Practice Test Dumps.<\/b><\/h2>\n

 <\/p>\n

Question 381<\/b><\/h3>\n

Which feature allows a retailer to define a price agreement that applies to a specific product and customer relationship?<\/b><\/p>\n

    \n
  1. Store layout<\/span><\/li>\n
  2. Trade agreement<\/span><\/li>\n
  3. Product translation<\/span><\/li>\n
  4. Operating hours<\/span><\/li>\n<\/ol>\n

    Correct Answer: 2<\/b><\/p>\n

    Explanation<\/b><\/h3>\n

    A trade agreement can be used to define negotiated commercial terms between a retailer and a customer or customer group. It can support specific pricing arrangements for qualifying products and customers. This is particularly useful when a business customer has negotiated prices that differ from standard retail pricing. Store layouts represent physical store organization, product translation manages multilingual product information, and operating hours define store schedules. Therefore, a trade agreement is the appropriate feature for maintaining negotiated product pricing between a retailer and a customer relationship.<\/span><\/p>\n

    Question 382<\/b><\/h3>\n

    Which feature allows a retailer to configure a promotion that is active only during a specified date range?<\/b><\/p>\n

      \n
    1. Customer group<\/span><\/li>\n
    2. Promotion validity period<\/span><\/li>\n
    3. Product bundle<\/span><\/li>\n
    4. Hardware profile<\/span><\/li>\n<\/ol>\n

      Correct Answer: 2<\/b><\/p>\n

      Explanation<\/b><\/h3>\n

      A promotion validity period determines when a promotion becomes active and when it expires. Retailers can use start and end dates to control the availability of limited-time discounts and promotional offers. This is useful for seasonal campaigns, weekend sales, holiday promotions, and other time-sensitive offers. Customer groups classify customers, product bundles combine products, and hardware profiles configure POS equipment. Therefore, promotion validity period is the correct feature for restricting a promotion to a specified date range.<\/span><\/p>\n

      Question 383<\/b><\/h3>\n

      Which feature allows a retailer to define additional fees that may be added to an order or transaction?<\/b><\/p>\n

        \n
      1. Charges<\/span><\/li>\n
      2. Loyalty tiers<\/span><\/li>\n
      3. Product attributes<\/span><\/li>\n
      4. Customer association<\/span><\/li>\n<\/ol>\n

        Correct Answer: 1<\/b><\/p>\n

        Explanation<\/b><\/h3>\n

        Charges are used to configure additional fees that may be applied to transactions or orders. These charges can represent various additional costs according to the retailer’s business requirements and configuration. Correctly configured charges help ensure that the total amount presented to the customer includes applicable fees. Loyalty tiers define customer levels, product attributes describe product characteristics, and customer association links transactions to customers. Therefore, charges are the correct feature for managing additional transaction or order fees.<\/span><\/p>\n

        Question 384<\/b><\/h3>\n

        Which feature allows a retailer to define different prices based on the retail channel where a product is sold?<\/b><\/p>\n

          \n
        1. Product content<\/span><\/li>\n
        2. Channel-specific pricing<\/span><\/li>\n
        3. Loyalty reward<\/span><\/li>\n
        4. Customer address<\/span><\/li>\n<\/ol>\n

          Correct Answer: 2<\/b><\/p>\n

          Explanation<\/b><\/h3>\n

          Channel-specific pricing allows retailers to configure different prices for the same product across different Commerce channels. For example, a retailer may configure one price for an online store and another price for a physical store. This supports channel-specific business strategies and pricing requirements. Product content manages customer-facing information, loyalty rewards provide customer benefits, and customer addresses store customer location information. Therefore, channel-specific pricing is the correct capability when product prices need to vary between retail channels.<\/span><\/p>\n

          Question 385<\/b><\/h3>\n

          Which feature allows customers to receive different benefits depending on the loyalty level they have achieved?<\/b><\/p>\n

            \n
          1. Delivery mode<\/span><\/li>\n
          2. Loyalty tiers<\/span><\/li>\n
          3. Product assortment<\/span><\/li>\n
          4. Payment method<\/span><\/li>\n<\/ol>\n

            Correct Answer: 2<\/b><\/p>\n

            Explanation<\/b><\/h3>\n

            Loyalty tiers allow retailers to divide customers into different levels within a loyalty program. Each tier can have its own configured benefits, earning rules, discounts, or rewards. Customers may progress to higher tiers after meeting defined requirements. Delivery modes define fulfillment methods, product assortments determine channel product availability, and payment methods define how customers pay. Therefore, loyalty tiers are the correct feature for providing different benefits according to customer loyalty levels.<\/span><\/p>\n

            Question 386<\/b><\/h3>\n

            Which feature is used to maintain customer contact and location information needed for order fulfillment?<\/b><\/p>\n

              \n
            1. Customer addresses<\/span><\/li>\n
            2. Product dimensions<\/span><\/li>\n
            3. Retail calendar<\/span><\/li>\n
            4. Product bundle<\/span><\/li>\n<\/ol>\n

              Correct Answer: 1<\/b><\/p>\n

              Explanation<\/b><\/h3>\n

              Customer addresses are used to maintain address information associated with customer accounts. This information can support delivery, billing, order processing, and other customer-related Commerce activities. Accurate addresses are particularly important when orders need to be shipped directly to customers. Product dimensions distinguish product variants, retail calendars organize business periods, and product bundles group multiple products together. Therefore, customer addresses are the correct feature for maintaining customer location information needed during order fulfillment.<\/span><\/p>\n

              Question 387<\/b><\/h3>\n

              Which capability allows a retailer to determine whether inventory is available to fulfill a customer order from a particular location?<\/b><\/p>\n

                \n
              1. Product translation<\/span><\/li>\n
              2. Available-to-promise<\/span><\/li>\n
              3. Customer group<\/span><\/li>\n
              4. Loyalty reward<\/span><\/li>\n<\/ol>\n

                Correct Answer: 2<\/b><\/p>\n

                Explanation<\/b><\/h3>\n

                Available-to-promise helps determine whether inventory can be committed to satisfy a customer order. It supports order promising by considering available inventory and relevant supply information. This is important when retailers need to provide customers with accurate fulfillment expectations. Product translation manages multilingual product information, customer groups classify customers, and loyalty rewards provide benefits to loyalty members. Therefore, available-to-promise is the correct capability for determining whether inventory can be promised for customer fulfillment.<\/span><\/p>\n

                Question 388<\/b><\/h3>\n

                Which feature allows a retailer to control which products are offered through a particular physical or online channel?<\/b><\/p>\n

                  \n
                1. Assortment<\/span><\/li>\n
                2. Operating hours<\/span><\/li>\n
                3. Payment connector<\/span><\/li>\n
                4. Customer address<\/span><\/li>\n<\/ol>\n

                  Correct Answer: 1<\/b><\/p>\n

                  Explanation<\/b><\/h3>\n

                  An assortment determines which products are available for sale through a particular Commerce channel. Retailers can configure assortments to provide different product selections to different stores, online channels, or other selling environments. This helps businesses manage product availability according to market requirements and channel strategy. Operating hours define store schedules, payment connectors integrate payment services, and customer addresses maintain customer location information. Therefore, assortment is the correct capability for controlling product availability by channel.<\/span><\/p>\n

                  Question 389<\/b><\/h3>\n

                  Which feature allows customers to receive a discount when they purchase a qualifying combination of products?<\/b><\/p>\n

                    \n
                  1. Customer address<\/span><\/li>\n
                  2. Mix and match discount<\/span><\/li>\n
                  3. Product translation<\/span><\/li>\n
                  4. Operating unit<\/span><\/li>\n<\/ol>\n

                    Correct Answer: 2<\/b><\/p>\n

                    Explanation<\/b><\/h3>\n

                    A mix and match discount applies a promotional benefit when customers purchase a qualifying combination of products. Retailers can configure which products participate and define the conditions under which the discount applies. For example, customers might be able to select any three qualifying items and receive a special price. Customer addresses maintain location information, product translation supports multilingual content, and operating units represent organizational structures. Therefore, mix and match discount is the appropriate feature for combination-based product promotions.<\/span><\/p>\n

                    Question 390<\/b><\/h3>\n

                    Which feature is used to provide a customer with stored monetary value that can be redeemed for eligible purchases?<\/b><\/p>\n

                      \n
                    1. Product attribute<\/span><\/li>\n
                    2. Gift card<\/span><\/li>\n
                    3. Customer group<\/span><\/li>\n
                    4. Retail calendar<\/span><\/li>\n<\/ol>\n

                      Correct Answer: 2<\/b><\/p>\n

                      Explanation<\/b><\/h3>\n

                      A gift card provides stored monetary value that customers can use toward eligible purchases. Retailers can issue gift cards and allow customers to redeem them according to configured business rules. Gift cards can support both customer gifting scenarios and prepaid purchasing. Product attributes describe product characteristics, customer groups classify customers, and retail calendars organize retail business periods. Therefore, gift card is the correct feature for providing customers with stored value that can be redeemed during purchases.<\/span><\/p>\n

                      Question 391<\/b><\/h3>\n

                      Which capability is responsible for managing core Commerce data and configurations from a centralized environment?<\/b><\/p>\n

                        \n
                      1. Commerce headquarters<\/span><\/li>\n
                      2. Store pickup<\/span><\/li>\n
                      3. Product bundle<\/span><\/li>\n
                      4. Loyalty reward<\/span><\/li>\n<\/ol>\n

                        Correct Answer: 1<\/b><\/p>\n

                        Explanation<\/b><\/h3>\n

                        Commerce headquarters provides the centralized environment for managing many Dynamics 365 Commerce configurations and business data. Administrators can work with products, customers, pricing, channels, inventory, promotions, and other Commerce-related processes from the central application. Store pickup supports order collection, product bundles group related products, and loyalty rewards provide customer benefits. Therefore, Commerce headquarters is the correct capability for centralized Commerce management and configuration.<\/span><\/p>\n

                        Question 392<\/b><\/h3>\n

                        Which feature allows a retailer to configure information about the characteristics of a product, such as brand or material?<\/b><\/p>\n

                          \n
                        1. Customer group<\/span><\/li>\n
                        2. Product attributes<\/span><\/li>\n
                        3. Delivery mode<\/span><\/li>\n
                        4. Payment method<\/span><\/li>\n<\/ol>\n

                          Correct Answer: 2<\/b><\/p>\n

                          Explanation<\/b><\/h3>\n

                          Product attributes describe characteristics or properties associated with products. Examples can include brand, material, dimensions, technical specifications, or other descriptive information. These attributes help retailers manage detailed product information and can support customer-facing product descriptions and filtering experiences. Customer groups classify customers, delivery modes define fulfillment options, and payment methods define how customers pay. Therefore, product attributes are the correct feature for maintaining descriptive characteristics of products.<\/span><\/p>\n

                          Question 393<\/b><\/h3>\n

                          Which capability allows a customer to save a product for possible purchase at a later time?<\/b><\/p>\n

                            \n
                          1. Wishlist or favorites<\/span><\/li>\n
                          2. Retail statement<\/span><\/li>\n
                          3. Operating unit<\/span><\/li>\n
                          4. Product dimension<\/span><\/li>\n<\/ol>\n

                            Correct Answer: 1<\/b><\/p>\n

                            Explanation<\/b><\/h3>\n

                            Wishlist or favorites functionality allows customers to save products that they may want to purchase later. This feature is especially useful in e-commerce because customers often browse products before deciding to buy. Saving an item makes it easier for customers to find it again without searching from the beginning. Retail statements support retail transaction processing, operating units represent organizational structures, and product dimensions distinguish product variants. Therefore, wishlist or favorites is the correct capability for saving products for future consideration.<\/span><\/p>\n

                            Question 394<\/b><\/h3>\n

                            Which feature allows retailers to recommend a complementary item that is related to the customer’s current purchase?<\/b><\/p>\n

                              \n
                            1. Upselling<\/span><\/li>\n
                            2. Cross-selling<\/span><\/li>\n
                            3. Product translation<\/span><\/li>\n
                            4. Loyalty tier<\/span><\/li>\n<\/ol>\n

                              Correct Answer: 2<\/b><\/p>\n

                              Explanation<\/b><\/h3>\n

                              Cross-selling recommends products that complement the item a customer is purchasing or considering. For example, a retailer selling a smartphone might recommend a protective case or charger. This differs from upselling, which encourages the customer to select a higher-value version of the same or similar product. Product translation manages multilingual information, while loyalty tiers define customer levels. Therefore, cross-selling is the correct capability when the goal is to recommend complementary products.<\/span><\/p>\n

                              Question 395<\/b><\/h3>\n

                              Which feature allows a retailer to apply a promotion only to customers who satisfy configured qualification criteria?<\/b><\/p>\n

                                \n
                              1. Customer eligibility rules<\/span><\/li>\n
                              2. Product assortment<\/span><\/li>\n
                              3. Hardware profile<\/span><\/li>\n
                              4. Store layout<\/span><\/li>\n<\/ol>\n

                                Correct Answer: 1<\/b><\/p>\n

                                Explanation<\/b><\/h3>\n

                                Customer eligibility rules determine whether a customer qualifies for a particular promotion or offer. Retailers can use these rules to restrict promotions based on customer-related conditions such as group membership, account characteristics, or other configured requirements. Product assortments control which products are available through channels, hardware profiles configure POS equipment, and store layouts represent physical store arrangements. Therefore, customer eligibility rules are the correct feature for determining whether a customer qualifies for a targeted promotion.<\/span><\/p>\n

                                Question 396<\/b><\/h3>\n

                                Which Commerce application provides point-of-sale functionality for transactions in physical retail stores?<\/b><\/p>\n

                                  \n
                                1. Commerce site builder<\/span><\/li>\n
                                2. Commerce headquarters<\/span><\/li>\n
                                3. Store Commerce<\/span><\/li>\n
                                4. Product information management<\/span><\/li>\n<\/ol>\n

                                  Correct Answer: 3<\/b><\/p>\n

                                  Explanation<\/b><\/h3>\n

                                  Store Commerce provides point-of-sale capabilities for physical retail locations. Store associates can use it to process sales, returns, payments, customer interactions, and other store-based transactions. It operates as part of the wider Dynamics 365 Commerce solution and uses centrally configured Commerce information. Commerce headquarters provides centralized management, Commerce site builder manages the online storefront, and product information management focuses on product data. Therefore, Store Commerce is the correct application for physical retail point-of-sale operations.<\/span><\/p>\n

                                  Question 397<\/b><\/h3>\n

                                  Which capability allows a retailer to define prices that are specific to a particular customer rather than the general retail price?<\/b><\/p>\n

                                    \n
                                  1. Customer-specific pricing<\/span><\/li>\n
                                  2. Retail calendar<\/span><\/li>\n
                                  3. Store layout<\/span><\/li>\n
                                  4. Distribution schedule<\/span><\/li>\n<\/ol>\n

                                    Correct Answer: 1<\/b><\/p>\n

                                    Explanation<\/b><\/h3>\n

                                    Customer-specific pricing allows retailers to provide a particular customer or customer group with pricing that differs from the standard retail price. This is useful for negotiated business relationships, preferred customers, wholesale accounts, and other scenarios requiring customized pricing. Retail calendars organize business periods, store layouts describe physical store arrangements, and distribution schedules synchronize Commerce data. Therefore, customer-specific pricing is the correct capability for applying a price specifically to a customer.<\/span><\/p>\n

                                    Question 398<\/b><\/h3>\n

                                    Which feature is used to distribute updated Commerce data to retail channels according to a defined schedule?<\/b><\/p>\n

                                      \n
                                    1. Product bundle<\/span><\/li>\n
                                    2. Distribution schedule<\/span><\/li>\n
                                    3. Loyalty reward<\/span><\/li>\n
                                    4. Customer address<\/span><\/li>\n<\/ol>\n

                                      Correct Answer: 2<\/b><\/p>\n

                                      Explanation<\/b><\/h3>\n

                                      Distribution schedules are used to synchronize and distribute Commerce data from central management to retail channels. Depending on the configured job and schedule, information such as products, prices, inventory, or other relevant data can be sent to stores and other channels. Regular synchronization helps retail channels operate with current information. Product bundles group products, loyalty rewards provide customer benefits, and customer addresses maintain customer location details. Therefore, distribution schedule is the correct feature for distributing updated Commerce data to retail channels.<\/span><\/p>\n

                                      Question 399<\/b><\/h3>\n

                                      Which capability encourages a customer to choose a more expensive or feature-rich version of a product?<\/b><\/p>\n

                                        \n
                                      1. Cross-selling<\/span><\/li>\n
                                      2. Customer association<\/span><\/li>\n
                                      3. Upselling<\/span><\/li>\n
                                      4. Product assortment<\/span><\/li>\n<\/ol>\n

                                        Correct Answer: 3<\/b><\/p>\n

                                        Explanation<\/b><\/h3>\n

                                        Upselling encourages customers to select a higher-value or more feature-rich version of a product. For example, a retailer might recommend a laptop with more memory and storage instead of the basic model the customer initially considered. Cross-selling focuses on complementary products rather than an upgraded version. Customer association links transactions with customer accounts, while product assortments determine which products are offered through a channel. Therefore, upselling is the correct capability for encouraging customers toward a higher-value product.<\/span><\/p>\n

                                        Question 400<\/b><\/h3>\n

                                        Which capability coordinates the fulfillment of orders across multiple stores, warehouses, and other possible fulfillment locations?<\/b><\/p>\n

                                          \n
                                        1. Product translation<\/span><\/li>\n
                                        2. Distributed order management<\/span><\/li>\n
                                        3. Loyalty tier<\/span><\/li>\n
                                        4. Product content<\/span><\/li>\n<\/ol>\n

                                          Correct Answer: 2<\/b><\/p>\n

                                          Explanation<\/b><\/h3>\n

                                          Distributed order management coordinates order fulfillment across multiple possible locations, such as retail stores, warehouses, and distribution centers. It helps determine appropriate fulfillment sources based on configured rules, inventory availability, delivery requirements, and other operational considerations. This capability is particularly important for omnichannel retailers that need to fulfill orders efficiently across a distributed network. Product translation manages multilingual information, loyalty tiers manage customer levels, and product content manages customer-facing product information. Therefore, distributed order management is the correct capability for coordinating multi-location fulfillment.<\/span><\/p>\n

                                           <\/p>\n","protected":false},"excerpt":{"rendered":"

                                          View Full Microsoft AB-620 Exam Dumps and Practice Test Dumps.   Question 381 Which feature allows a retailer to define a price agreement that applies to a specific product and customer relationship? Store layout Trade agreement Product translation Operating hours Correct Answer: 2 Explanation A trade agreement can be used to define negotiated commercial terms […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1648,1647],"tags":[],"_links":{"self":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/15963"}],"collection":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/comments?post=15963"}],"version-history":[{"count":1,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/15963\/revisions"}],"predecessor-version":[{"id":16007,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/15963\/revisions\/16007"}],"wp:attachment":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/media?parent=15963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/categories?post=15963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/tags?post=15963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}