{"id":18863,"date":"2026-09-22T10:22:13","date_gmt":"2026-09-22T10:22:13","guid":{"rendered":"https:\/\/www.examlabs.com\/certification\/?p=18863"},"modified":"2026-09-22T10:22:13","modified_gmt":"2026-09-22T10:22:13","slug":"servicenow-cis-rc-practice-test-questions-and-exam-dumps-part5-q81-100","status":"publish","type":"post","link":"https:\/\/www.examlabs.com\/certification\/servicenow-cis-rc-practice-test-questions-and-exam-dumps-part5-q81-100\/","title":{"rendered":"ServiceNow CIS-RC Practice Test Questions and Exam Dumps Part5 Q81-100"},"content":{"rendered":"

View Full <\/b>ServiceNow CIS-RC Exam Dumps<\/b><\/a> and Practice Test Dumps<\/b><\/h2>\n

 <\/p>\n

Question 81.<\/b><\/p>\n

An organization wants to know whether its current controls are reducing a risk to an acceptable level. Which comparison is most useful?<\/b><\/p>\n

    \n
  1. <\/b> Policy age and control owner tenure<\/span>
    \n<\/span>2.<\/b> Inherent risk and residual risk<\/span>
    \n<\/span>3.<\/b> Number of assessments and number of issues<\/span>
    \n<\/span>4.<\/b> Authority document count and citation count<\/span><\/li>\n<\/ol>\n

    Correct Answer: 2. Inherent risk and residual risk<\/b><\/p>\n

    Explanation:<\/b><\/p>\n

    Inherent risk represents exposure before controls are considered, while residual risk represents the exposure that remains after controls and other treatments are taken into account. Comparing the two helps show how much risk reduction the control environment provides. The remaining residual risk can then be evaluated against risk tolerance or appetite. Policy age and record counts may be useful operational metrics, but they do not directly show whether controls have reduced the underlying risk exposure.<\/span><\/p>\n

    Question 82.<\/b><\/p>\n

    A control is well designed but employees perform it inconsistently. What should the organization focus on?<\/b><\/p>\n

      \n
    1. <\/b> Operating effectiveness<\/span>
      \n<\/span>2.<\/b> Authority document ownership<\/span>
      \n<\/span>3.<\/b> Policy publishing frequency<\/span>
      \n<\/span>4.<\/b> Entity naming standards<\/span><\/li>\n<\/ol>\n

      Correct Answer: 1. Operating effectiveness<\/b><\/p>\n

      Explanation:<\/b><\/p>\n

      Operating effectiveness evaluates whether a control is actually performed consistently and as intended. A control can be designed correctly but still fail to reduce risk if employees skip required steps or perform them incorrectly. Testing or assessment can identify these execution problems and provide evidence of whether the control is functioning in practice. Design effectiveness addresses whether the control is capable of meeting its objective, while operating effectiveness focuses on actual performance over time.<\/span><\/p>\n

      Question 83.<\/b><\/p>\n

      Which record is best suited for tracking a discovered control deficiency through corrective action and closure?<\/b><\/p>\n

        \n
      1. <\/b> Knowledge Article<\/span>
        \n<\/span>2.<\/b> Service Offering<\/span>
        \n<\/span>3.<\/b> Issue<\/span>
        \n<\/span>4.<\/b> Catalog Item<\/span><\/li>\n<\/ol>\n

        Correct Answer: 3. Issue<\/b><\/p>\n

        Explanation:<\/b><\/p>\n

        An issue is used to document and manage identified deficiencies, such as failed controls, compliance gaps, or assessment findings. It can support ownership, target dates, remediation actions, status tracking, and escalation. This creates accountability and ensures the problem is not forgotten after discovery. Knowledge articles and catalog items serve different purposes and do not provide the same structured remediation lifecycle needed for governance and compliance deficiencies.<\/span><\/p>\n

        Question 84.<\/b><\/p>\n

        A company decides to outsource a business activity so that another party assumes part of the financial exposure. Which risk response does this most closely represent?<\/b><\/p>\n

          \n
        1. <\/b> Avoidance<\/span>
          \n<\/span>2.<\/b> Acceptance<\/span>
          \n<\/span>3.<\/b> Mitigation<\/span>
          \n<\/span>4.<\/b> Transfer**<\/span><\/li>\n<\/ol>\n

          Correct Answer: 4. Transfer<\/b><\/p>\n

          Explanation:<\/b><\/p>\n

          Risk transfer shifts some responsibility or financial consequence of a risk to another party. Outsourcing, contracts, and insurance can all be examples of transfer depending on the arrangement. The underlying risk may still exist, but the organization changes how the consequences are distributed. Avoidance eliminates the risky activity, mitigation reduces likelihood or impact through controls, and acceptance means consciously retaining the exposure.<\/span><\/p>\n

          Question 85.<\/b><\/p>\n

          Why should a risk be linked to the business entity it affects?<\/b><\/p>\n

            \n
          1. <\/b> To provide context about where the exposure exists<\/span>
            \n<\/span>2.<\/b> To eliminate the need for controls<\/span>
            \n<\/span>3.<\/b> To prevent future assessments<\/span>
            \n<\/span>4.<\/b> To automatically close related issues<\/span><\/li>\n<\/ol>\n

            Correct Answer: 1. To provide context about where the exposure exists<\/b><\/p>\n

            Explanation:<\/b><\/p>\n

            Linking risks to business entities helps identify which business unit, process, application, vendor, or other organizational object is affected. This supports reporting, ownership, prioritization, and assessment. Management can compare exposure across entities and better understand where mitigation efforts are needed. The relationship does not eliminate controls, prevent assessments, or automatically close issues, but it significantly improves the business context of risk information.<\/span><\/p>\n

            Question 86.<\/b><\/p>\n

            An organization wants to document the specific obligations contained within an external regulation. Which structure is most appropriate?<\/b><\/p>\n

              \n
            1. <\/b> Incident records<\/span>
              \n<\/span>2.<\/b> Authority document with related citations or requirements<\/span>
              \n<\/span>3.<\/b> Change requests<\/span>
              \n<\/span>4.<\/b> Knowledge feedback records<\/span><\/li>\n<\/ol>\n

              Correct Answer: 2. Authority document with related citations or requirements<\/b><\/p>\n

              Explanation:<\/b><\/p>\n

              An authority document can represent the broader regulation, law, or standard, while related citations or requirement records capture the individual obligations within that source. These requirements can then be mapped to policies and controls to show how the organization addresses them. This structure improves compliance traceability and impact analysis. Incidents, changes, and knowledge feedback are operational records and do not provide the same regulatory hierarchy.<\/span><\/p>\n

              Question 87.<\/b><\/p>\n

              A company wants to confirm that a control owner periodically reviews and certifies that a control is still operating. Which mechanism is most appropriate?<\/b><\/p>\n

                \n
              1. <\/b> Change approval<\/span>
                \n<\/span>2.<\/b> Knowledge feedback<\/span>
                \n<\/span>3.<\/b> Attestation or assessment<\/span>
                \n<\/span>4.<\/b> Service request<\/span><\/li>\n<\/ol>\n

                Correct Answer: 3. Attestation or assessment<\/b><\/p>\n

                Explanation:<\/b><\/p>\n

                An attestation or assessment can be used to obtain periodic confirmation from a control owner that the control is being performed and remains effective. The owner may answer structured questions, certify statements, or provide supporting evidence. This creates a repeatable assurance process and helps identify controls that have degraded over time. Change approvals and service requests do not provide the same structured verification of control performance.<\/span><\/p>\n

                Question 88.<\/b><\/p>\n

                A risk is assessed as high before controls but low after effective safeguards are considered. Which value represents the low remaining exposure?<\/b><\/p>\n

                  \n
                1. <\/b> Inherent risk<\/span>
                  \n<\/span>2.<\/b> Accepted risk<\/span>
                  \n<\/span>3.<\/b> Transferred risk<\/span>
                  \n<\/span>4.<\/b> Residual risk**<\/span><\/li>\n<\/ol>\n

                  Correct Answer: 4. Residual risk<\/b><\/p>\n

                  Explanation:<\/b><\/p>\n

                  Residual risk is the exposure that remains after controls and treatments are taken into account. In this scenario, the inherent risk is high because the underlying exposure is significant, but effective controls reduce the remaining risk to a lower level. Comparing inherent and residual risk demonstrates the effect of mitigation. Residual risk can then be compared with tolerance or appetite to determine whether additional treatment is required.<\/span><\/p>\n

                  Question 89.<\/b><\/p>\n

                  A control supports requirements from several different standards. What is the main benefit of mapping those relationships?<\/b><\/p>\n

                    \n
                  1. <\/b> It reduces duplicate compliance effort and improves traceability<\/span>
                    \n<\/span>2.<\/b> It guarantees the control will never fail<\/span>
                    \n<\/span>3.<\/b> It removes the need for future assessments<\/span>
                    \n<\/span>4.<\/b> It automatically accepts all related risks<\/span><\/li>\n<\/ol>\n

                    Correct Answer: 1. It reduces duplicate compliance effort and improves traceability<\/b><\/p>\n

                    Explanation:<\/b><\/p>\n

                    A single control may support several overlapping regulatory or standards-based requirements. Mapping these relationships allows the organization to reuse the same control and evidence rather than creating duplicate safeguards for each obligation. It also improves impact analysis because a failed control can quickly be linked to every affected requirement. The mapping does not eliminate future testing or guarantee effectiveness, but it can significantly improve compliance efficiency.<\/span><\/p>\n

                    Question 90.<\/b><\/p>\n

                    Which risk response is being used when an organization implements additional monitoring to reduce the likelihood of fraud?<\/b><\/p>\n

                      \n
                    1. <\/b> Acceptance<\/span>
                      \n<\/span>2.<\/b> Mitigation<\/span>
                      \n<\/span>3.<\/b> Transfer<\/span>
                      \n<\/span>4.<\/b> Avoidance<\/span><\/li>\n<\/ol>\n

                      Correct Answer: 2. Mitigation<\/b><\/p>\n

                      Explanation:<\/b><\/p>\n

                      Mitigation involves introducing controls or actions intended to reduce the likelihood or impact of a risk. Additional monitoring can help detect or prevent fraudulent activity and therefore reduce exposure. The business activity continues, but stronger safeguards are added. Acceptance retains the risk without additional treatment, transfer shifts part of the consequences elsewhere, and avoidance stops the risky activity completely.<\/span><\/p>\n

                      Question 91.<\/b><\/p>\n

                      A policy has been updated and the organization wants evidence that required employees have reviewed it. Which process best supports this?<\/b><\/p>\n

                        \n
                      1. <\/b> Risk assessment<\/span>
                        \n<\/span>2.<\/b> Control retirement<\/span>
                        \n<\/span>3.<\/b> Policy acknowledgment or attestation<\/span>
                        \n<\/span>4.<\/b> Authority document import<\/span><\/li>\n<\/ol>\n

                        Correct Answer: 3. Policy acknowledgment or attestation<\/b><\/p>\n

                        Explanation:<\/b><\/p>\n

                        Policy acknowledgment or attestation provides evidence that designated employees have reviewed or formally accepted a policy. This supports governance, awareness, and audit readiness. It does not prove that related controls are operating effectively, so control testing remains necessary. Risk assessments evaluate exposure, while authority document imports represent external obligations rather than employee acknowledgment of internal policy content.<\/span><\/p>\n

                        Question 92.<\/b><\/p>\n

                        A control is found to be incapable of reducing the intended risk even when performed exactly as documented. What type of problem is this?<\/b><\/p>\n

                          \n
                        1. <\/b> Risk ownership issue<\/span>
                          \n<\/span>2.<\/b> Entity classification issue<\/span>
                          \n<\/span>3.<\/b> Policy acknowledgment issue<\/span>
                          \n<\/span>4.<\/b> Control design effectiveness issue**<\/span><\/li>\n<\/ol>\n

                          Correct Answer: 4. Control design effectiveness issue<\/b><\/p>\n

                          Explanation:<\/b><\/p>\n

                          Design effectiveness asks whether a control is capable of achieving its intended objective. If the control cannot reduce the risk or satisfy the requirement even when performed correctly, the design itself is deficient. The control should be redesigned or replaced and the weakness tracked through remediation. Operating effectiveness is a different concept and applies when a properly designed control is not consistently performed.<\/span><\/p>\n

                          Question 93.<\/b><\/p>\n

                          Why is control evidence important during an assessment?<\/b><\/p>\n

                            \n
                          1. <\/b> It supports the conclusion that the control was actually performed<\/span>
                            \n<\/span>2.<\/b> It automatically changes the risk owner<\/span>
                            \n<\/span>3.<\/b> It eliminates all residual risk<\/span>
                            \n<\/span>4.<\/b> It replaces the related policy<\/span><\/li>\n<\/ol>\n

                            Correct Answer: 1. It supports the conclusion that the control was actually performed<\/b><\/p>\n

                            Explanation:<\/b><\/p>\n

                            Control evidence provides objective support for assessment conclusions. Examples can include logs, reports, screenshots, approvals, reconciliations, or other documentation showing that the control was executed. Evidence helps reviewers determine whether the control is operating as described and reduces reliance on unsupported statements. It does not automatically change ownership, eliminate risk, or replace policy requirements.<\/span><\/p>\n

                            Question 94.<\/b><\/p>\n

                            An organization wants to know which policies and controls could be affected if a regulation changes. What information is most valuable?<\/b><\/p>\n

                              \n
                            1. <\/b> Browser support data<\/span>
                              \n<\/span>2.<\/b> Connected relationships among requirements, policies, and controls<\/span>
                              \n<\/span>3.<\/b> Password reset history<\/span>
                              \n<\/span>4.<\/b> User-interface preferences<\/span><\/li>\n<\/ol>\n

                              Correct Answer: 2. Connected relationships among requirements, policies, and controls<\/b><\/p>\n

                              Explanation:<\/b><\/p>\n

                              Relationship mapping allows the organization to trace a regulatory requirement to the policies that interpret it and the controls that address it. If the regulation changes, these relationships make it easier to identify affected internal records and determine what must be reviewed or updated. Without connected data, impact analysis becomes much more manual. Browser settings and password history do not provide compliance dependency information.<\/span><\/p>\n

                              Question 95.<\/b><\/p>\n

                              A risk owner determines that no additional treatment is necessary because the residual risk is within approved tolerance. Which response is this?<\/b><\/p>\n

                                \n
                              1. <\/b> Transfer<\/span>
                                \n<\/span>2.<\/b> Avoidance<\/span>
                                \n<\/span>3.<\/b> Acceptance<\/span>
                                \n<\/span>4.<\/b> Mitigation<\/span><\/li>\n<\/ol>\n

                                Correct Answer: 3. Acceptance<\/b><\/p>\n

                                Explanation:<\/b><\/p>\n

                                Risk acceptance occurs when authorized stakeholders decide that the remaining exposure is within acceptable limits and no additional treatment is required. The decision should generally be documented and approved according to the organization\u2019s governance process. Acceptance does not mean the risk has disappeared. It means the organization knowingly retains the exposure rather than mitigating, transferring, or avoiding it.<\/span><\/p>\n

                                Question 96.<\/b><\/p>\n

                                A remediation issue is overdue and has no clear responsible person. Which improvement would most directly strengthen accountability?<\/b><\/p>\n

                                  \n
                                1. <\/b> Add more knowledge articles<\/span>
                                  \n<\/span>2.<\/b> Change the application theme<\/span>
                                  \n<\/span>3.<\/b> Reduce the number of assessments<\/span>
                                  \n<\/span>4.<\/b> Assign an owner, due date, status, and remediation actions**<\/span><\/li>\n<\/ol>\n

                                  Correct Answer: 4. Assign an owner, due date, status, and remediation actions<\/b><\/p>\n

                                  Explanation:<\/b><\/p>\n

                                  Effective issue management requires clear accountability. Assigning an owner identifies who is responsible, a due date establishes the expected completion timeframe, status tracking provides visibility, and remediation actions describe what must be done. These elements make overdue issues easier to monitor and escalate. Interface changes and fewer assessments would not address the underlying lack of responsibility for the deficiency.<\/span><\/p>\n

                                  Question 97.<\/b><\/p>\n

                                  Which combination is commonly used to evaluate the severity of a risk?<\/b><\/p>\n

                                    \n
                                  1. <\/b> Likelihood and impact<\/span>
                                    \n<\/span>2.<\/b> Policy age and issue count<\/span>
                                    \n<\/span>3.<\/b> Control owner tenure and evidence count<\/span>
                                    \n<\/span>4.<\/b> User count and authority document age<\/span><\/li>\n<\/ol>\n

                                    Correct Answer: 1. Likelihood and impact<\/b><\/p>\n

                                    Explanation:<\/b><\/p>\n

                                    Likelihood estimates how probable a risk event is, while impact measures the potential consequence if it occurs. These two factors are commonly combined in qualitative or quantitative scoring models to determine risk severity. The exact methodology can vary between organizations. Policy age, evidence counts, and user counts may be operational data points but are not the standard dimensions used to measure risk exposure.<\/span><\/p>\n

                                    Question 98.<\/b><\/p>\n

                                    A company wants one internal control to satisfy overlapping requirements from several regulatory frameworks. What should it maintain carefully?<\/b><\/p>\n

                                      \n
                                    1. <\/b> Browser compatibility records<\/span>
                                      \n<\/span>2.<\/b> Mappings between the control and the relevant requirements<\/span>
                                      \n<\/span>3.<\/b> Only the control owner\u2019s profile<\/span>
                                      \n<\/span>4.<\/b> Only the policy publication date<\/span><\/li>\n<\/ol>\n

                                      Correct Answer: 2. Mappings between the control and the relevant requirements<\/b><\/p>\n

                                      Explanation:<\/b><\/p>\n

                                      Accurate mappings show which requirements are supported by the same control. This improves reuse, reduces duplicate compliance work, and makes it easier to understand the impact if the control changes or fails. It can also streamline testing and evidence collection when the same control supports several frameworks. Owner profiles and publication dates may be relevant context, but they do not provide the cross-framework traceability needed for efficient compliance management.<\/span><\/p>\n

                                      Question 99.<\/b><\/p>\n

                                      A control assessment identifies that a safeguard has failed and the related risk exposure may now be higher. What should happen?<\/b><\/p>\n

                                        \n
                                      1. <\/b> Delete the risk<\/span>
                                        \n<\/span>2.<\/b> Ignore the control failure until the next annual review<\/span>
                                        \n<\/span>3.<\/b> Record the deficiency and reassess the related risk as appropriate<\/span>
                                        \n<\/span>4.<\/b> Remove the authority document<\/span><\/li>\n<\/ol>\n

                                        Correct Answer: 3. Record the deficiency and reassess the related risk as appropriate<\/b><\/p>\n

                                        Explanation:<\/b><\/p>\n

                                        A failed control can reduce the expected level of mitigation and increase residual risk. The organization should document the deficiency, initiate remediation, and evaluate whether the related risk needs to be reassessed. This helps ensure that current risk reporting reflects the actual state of the control environment. Deleting the risk or ignoring the failure would hide important exposure rather than manage it responsibly.<\/span><\/p>\n

                                        Question 100.<\/b><\/p>\n

                                        Which practice best supports a scalable ServiceNow Risk and Compliance program?<\/b><\/p>\n

                                          \n
                                        1. <\/b> Track deficiencies only in email<\/span>
                                          \n<\/span>2.<\/b> Keep risks and controls in separate disconnected documents<\/span>
                                          \n<\/span>3.<\/b> Avoid assigning ownership to remediation<\/span>
                                          \n<\/span>4.<\/b> Maintain accurate, connected records for entities, risks, controls, requirements, policies, assessments, evidence, issues, and remediation**<\/span><\/li>\n<\/ol>\n

                                          Correct Answer: 4. Maintain accurate, connected records for entities, risks, controls, requirements, policies, assessments, evidence, issues, and remediation<\/b><\/p>\n

                                          Explanation:<\/b><\/p>\n

                                          A scalable Risk and Compliance program depends on structured and connected information. Entities provide business context, risks describe exposure, controls represent mitigation, requirements and policies define obligations, assessments and evidence support assurance, and issues track remediation. Maintaining accurate relationships among these records improves reporting, accountability, impact analysis, and audit readiness. Disconnected spreadsheets and informal email tracking become increasingly difficult to manage as the organization\u2019s compliance program grows.<\/span><\/p>\n

                                           <\/p>\n","protected":false},"excerpt":{"rendered":"

                                          View Full ServiceNow CIS-RC Exam Dumps and Practice Test Dumps   Question 81. An organization wants to know whether its current controls are reducing a risk to an acceptable level. Which comparison is most useful? Policy age and control owner tenure 2. Inherent risk and residual risk 3. Number of assessments and number of issues […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1648,1647],"tags":[],"_links":{"self":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/18863"}],"collection":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/comments?post=18863"}],"version-history":[{"count":1,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/18863\/revisions"}],"predecessor-version":[{"id":18864,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/18863\/revisions\/18864"}],"wp:attachment":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/media?parent=18863"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/categories?post=18863"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/tags?post=18863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}