{"id":22213,"date":"2026-09-25T11:41:42","date_gmt":"2026-09-25T11:41:42","guid":{"rendered":"https:\/\/www.examlabs.com\/certification\/?p=22213"},"modified":"2026-09-25T11:41:42","modified_gmt":"2026-09-25T11:41:42","slug":"isaca-cism-practice-test-questions-and-exam-dumps-part14-q261-280","status":"publish","type":"post","link":"https:\/\/www.examlabs.com\/certification\/isaca-cism-practice-test-questions-and-exam-dumps-part14-q261-280\/","title":{"rendered":"Isaca CISM Practice Test Questions and Exam Dumps Part14 Q261-280"},"content":{"rendered":"<h2><b>View Full <\/b><a href=\"https:\/\/www.examlabs.com\/cism-exam-dumps\"><b>Isaca CISM Exam Dumps<\/b><\/a><b> and Practice Test Dumps.<\/b><\/h2>\n<p>&nbsp;<\/p>\n<h3><b>Question 261<\/b><\/h3>\n<p><b>What should incident managers establish first for a major incident?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Budget<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authority<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Staffing<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 2<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For a major incident, clear authority should be established so responders know who can make decisions, approve disruptive actions, escalate issues, and coordinate different teams. Without defined authority, technical and business teams may make conflicting decisions or wait for approvals while the incident continues to develop. The incident manager should work within the organization\u2019s established governance structure and ensure appropriate stakeholders are involved. Clear authority does not mean that one person performs every task; rather, it creates accountability and coordination. CISM emphasizes defined responsibilities and decision-making structures as essential components of effective incident management.<\/span><\/p>\n<h3><b>Question 262<\/b><\/h3>\n<p><b>Which activity confirms that recovery was successful?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advertising<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Validation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hiring<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Budgeting<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 2<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Validation confirms that recovered systems and services are functioning as expected and that required security conditions have been restored. Validation may include testing system functionality, checking security controls, reviewing monitoring results, confirming data integrity, and obtaining appropriate business approval. Recovery should not be considered complete simply because a system becomes available again. A compromised system could still contain vulnerabilities or malicious activity. CISM incident management therefore requires appropriate verification before returning systems fully to normal operations. Validation provides evidence that recovery objectives have been achieved and that the organization can safely resume normal business activities.<\/span><\/p>\n<h3><b>Question 263<\/b><\/h3>\n<p><b>Which incident requires the fastest response?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Critical outage<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Minor scan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Failed login<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Low alert<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">A critical outage affecting an important business service generally requires rapid response because it may directly disrupt essential operations. Incident priority should be determined using established severity criteria that consider business impact, affected assets, urgency, regulatory implications, and potential consequences. A minor scan or isolated failed login may be handled through routine procedures unless additional evidence indicates greater risk. CISM emphasizes business-focused prioritization rather than treating every security event equally. Response teams should therefore use predefined criteria to identify incidents requiring immediate attention and ensure that critical business risks receive appropriate resources.<\/span><\/p>\n<h3><b>Question 264<\/b><\/h3>\n<p><b>What should responders preserve during an investigation?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Evidence<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Budgets<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contracts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Schedules<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Responders should preserve relevant evidence during an investigation so the organization can determine what happened, identify affected systems, understand attacker activity, and support possible legal or regulatory proceedings. Evidence should be collected and handled according to established procedures to maintain integrity and appropriate chain-of-custody records. Responders should avoid unnecessary changes to affected systems that could destroy useful information. Legal or forensic specialists may need to provide guidance depending on the incident. CISM emphasizes that evidence handling should be considered during incident planning because improper preservation can limit the organization\u2019s ability to investigate and respond effectively.<\/span><\/p>\n<h3><b>Question 265<\/b><\/h3>\n<p><b>A security incident affects a third-party provider. What should guide coordination?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contract terms<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office layout<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Staff preference<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product color<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Contract terms should help guide coordination with third-party providers during security incidents. Contracts may define notification requirements, response responsibilities, evidence preservation, communication channels, service expectations, regulatory obligations, and access to relevant information. The organization should also follow its internal third-party incident procedures and assess the business impact of the event. Effective coordination should not depend on informal relationships or personal preferences. CISM emphasizes third-party risk management because suppliers may handle important information or services. Organizations should establish incident responsibilities before an event occurs so both parties understand how serious incidents will be managed.<\/span><\/p>\n<h3><b>Question 266<\/b><\/h3>\n<p><b>What should determine whether an incident needs external notification?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employee preference<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legal obligations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office size<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vendor age<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 2<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">External notification should be based on applicable legal, regulatory, contractual, and organizational requirements. Depending on the incident, notification may involve regulators, customers, partners, law enforcement, or other stakeholders. The organization should assess the facts of the incident and involve appropriate legal, privacy, compliance, and management personnel when necessary. Employee preference should not determine whether a mandatory notification occurs. CISM emphasizes establishing notification procedures and responsibilities before incidents happen because deadlines can be strict and decisions may require specialized expertise. Accurate, timely, and authorized communication helps reduce additional legal and business consequences.<\/span><\/p>\n<h3><b>Question 267<\/b><\/h3>\n<p><b>Which activity helps identify the root cause of an incident?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payroll<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analysis<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recruitment<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 3<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Incident analysis helps identify the root cause by examining evidence, timelines, affected systems, vulnerabilities, user actions, configurations, and other contributing factors. Understanding the root cause is important because resolving only the visible symptoms may allow the incident to recur. Analysis should be performed carefully so evidence is preserved and conclusions are based on reliable information. Depending on the incident, technical specialists, forensic personnel, business owners, or other experts may participate. CISM emphasizes learning from incidents and addressing underlying weaknesses so the organization can improve controls, processes, and overall security resilience.<\/span><\/p>\n<h3><b>Question 268<\/b><\/h3>\n<p><b>What should be reviewed after a major incident?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Response performance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office furniture<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product design<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Staff uniforms<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After a major incident, the organization should review response performance to determine what worked, what failed, and what should be improved. The review can consider detection, analysis, escalation, containment, communication, recovery, decision-making, and coordination between teams. It should also examine whether procedures and controls were appropriate for the incident. Findings should be documented and translated into specific corrective actions with appropriate ownership. CISM emphasizes continuous improvement because the value of incident management extends beyond resolving the immediate event. Lessons from actual incidents can strengthen preparedness and reduce the likelihood or impact of future events.<\/span><\/p>\n<h3><b>Question 269<\/b><\/h3>\n<p><b>Which measure can indicate recovery speed?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recovery time<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office size<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Asset age<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Staff count<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Recovery time can indicate how quickly the organization restores affected systems or services after a security incident. Metrics such as mean time to recover can help management evaluate response performance and identify delays in technical or business recovery processes. However, recovery speed should be interpreted alongside incident severity, business impact, and service criticality. A fast recovery is not necessarily effective if security weaknesses remain unresolved. CISM encourages meaningful metrics that support decision-making rather than relying on isolated numbers. Recovery metrics should therefore be linked to defined objectives and used to identify opportunities for improving resilience.<\/span><\/p>\n<h3><b>Question 270<\/b><\/h3>\n<p><b>What should an incident response plan define for communications?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Authorized contacts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product prices<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office colors<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employee hobbies<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">An incident response plan should define authorized contacts, communication responsibilities, approved channels, escalation requirements, and relevant stakeholder groups. This helps ensure that accurate information reaches the right people without unnecessary disclosure. Depending on the incident, communications may involve executives, technical teams, business owners, legal personnel, regulators, customers, suppliers, or law enforcement. The plan should also include alternatives if normal communication systems are unavailable. CISM emphasizes communication governance because unclear responsibilities can cause delays, conflicting statements, or unauthorized disclosure. Defining contacts in advance improves coordination during incidents and supports timely decision-making.<\/span><\/p>\n<h3><b>Question 271<\/b><\/h3>\n<p><b>What is a key purpose of incident classification?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set priorities<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase staffing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce storage<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Change branding<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Incident classification helps organizations categorize events and determine appropriate handling and priority. Classification may consider incident type, severity, business impact, affected assets, sensitivity of information, and other predefined factors. Consistent classification allows similar incidents to receive comparable treatment and helps route events to appropriate response teams. It also improves reporting and trend analysis by allowing management to identify recurring incident categories. CISM emphasizes structured incident processes because inconsistent classification can result in some serious incidents receiving insufficient attention while less significant events consume excessive resources.<\/span><\/p>\n<h3><b>Question 272<\/b><\/h3>\n<p><b>What should be considered before shutting down a compromised server?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business impact<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Employee age<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office size<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product color<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Before shutting down a compromised server, responders should consider the business impact and security benefits of the action. Shutdown may stop malicious activity or prevent further compromise, but it could also interrupt a critical service, destroy volatile evidence, or affect dependent systems. The response should follow established procedures and involve appropriate business or incident leadership when required. In some situations, isolation or other containment methods may be preferable to immediate shutdown. CISM emphasizes balancing security response with business requirements, ensuring containment decisions are deliberate, risk-based, and consistent with the organization\u2019s incident management strategy.<\/span><\/p>\n<h3><b>Question 273<\/b><\/h3>\n<p><b>Which resource can help responders handle a known attack type?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Playbook<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invoice<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Brochure<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Directory<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">An incident playbook provides predefined guidance for responding to a particular type of security event. It may include detection indicators, initial actions, containment options, escalation criteria, communication requirements, evidence considerations, and recovery steps. Playbooks can reduce response delays and improve consistency, particularly when personnel must act quickly. They should remain flexible because actual incidents may differ from expected scenarios. Organizations should review and test playbooks regularly to ensure that procedures remain accurate. CISM emphasizes preparedness, and scenario-based playbooks can strengthen the organization\u2019s ability to respond effectively to recurring or high-impact incidents.<\/span><\/p>\n<h3><b>Question 274<\/b><\/h3>\n<p><b>Who should coordinate business and technical response activities?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Incident manager<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Receptionist<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sales clerk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The incident manager or designated incident leader should coordinate business and technical response activities according to the organization\u2019s established incident structure. This role helps align technical investigation and containment with business priorities, communication needs, escalation requirements, and recovery objectives. Coordination is especially important during major incidents involving multiple departments or external providers. The incident manager does not necessarily perform technical tasks but ensures that responsibilities are clear and decisions are communicated appropriately. CISM emphasizes accountability and coordination because fragmented response efforts can increase confusion, delay recovery, and create additional business impact.<\/span><\/p>\n<h3><b>Question 275<\/b><\/h3>\n<p><b>What should happen when an incident exceeds defined authority?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Escalate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ignore<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delay<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delete<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When an incident exceeds the authority or decision-making limits of the assigned response team, it should be escalated according to predefined procedures. Escalation may be necessary because the incident requires executive approval, additional resources, legal guidance, business continuity activation, or decisions involving significant risk. Clear escalation criteria should be established before incidents occur so personnel know when and how to involve higher authorities. CISM emphasizes governance and accountability because responders should not make decisions beyond their authorized responsibilities. Timely escalation helps ensure that serious incidents receive appropriate oversight without unnecessary delays.<\/span><\/p>\n<h3><b>Question 276<\/b><\/h3>\n<p><b>Why should incident response contacts be reviewed regularly?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep them current<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increase alerts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce storage<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Replace controls<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Incident response contacts should be reviewed regularly because personnel, roles, phone numbers, email addresses, vendors, and organizational structures can change. Outdated contact information can delay escalation and prevent responders from reaching the people responsible for critical decisions. Contact reviews should include primary and alternate personnel, external providers, legal contacts, management representatives, and other relevant stakeholders. Testing the communication process can provide additional assurance that contacts are reachable during an emergency. CISM emphasizes readiness, and maintaining accurate contact information is a simple but important control for ensuring that incident response procedures work when needed.<\/span><\/p>\n<h3><b>Question 277<\/b><\/h3>\n<p><b>What is the purpose of an incident response exercise report?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Record findings<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set salaries<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sell products<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Track furniture<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">An exercise report records important findings, observations, weaknesses, decisions, and recommended improvements identified during an incident response exercise. It provides evidence for management and helps responsible teams understand where procedures or capabilities require attention. The report should ideally identify corrective actions, responsible owners, and expected completion timelines. Merely documenting that an exercise occurred does not demonstrate that the organization learned from it. CISM emphasizes continuous improvement, so exercise results should feed directly into updates to plans, training, communication procedures, technical capabilities, and organizational responsibilities.<\/span><\/p>\n<h3><b>Question 278<\/b><\/h3>\n<p><b>Which issue can make incident response ineffective?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unclear roles<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Good testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear authority<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Current plans<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Unclear roles can make incident response ineffective because personnel may not know who is responsible for investigation, containment, communication, escalation, recovery, or decision-making. This can lead to duplicated work, delayed actions, conflicting instructions, or missed responsibilities. Organizations should document roles and responsibilities and identify appropriate alternates for critical positions. Exercises can help determine whether personnel understand these responsibilities in practice. CISM emphasizes clear accountability because incident management requires coordinated action across technical and business teams. Defined roles also help ensure that major incidents receive appropriate management attention and that decisions are made by authorized personnel.<\/span><\/p>\n<h3><b>Question 279<\/b><\/h3>\n<p><b>What should be assessed when measuring incident response effectiveness?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Objectives<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office design<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Staff clothing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product packaging<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Incident response effectiveness should be assessed against defined objectives and expected outcomes. Relevant objectives may include timely detection, appropriate escalation, effective containment, secure recovery, accurate communication, and minimized business impact. Metrics should provide evidence of whether these objectives are being achieved and should help identify areas requiring improvement. Simply counting incidents may not provide enough information about response quality. CISM emphasizes aligning measurement with business and security objectives so management can determine whether incident capabilities are providing the expected value. Effectiveness assessment should consider both operational performance and the resulting impact on organizational risk.<\/span><\/p>\n<h3><b>Question 280<\/b><\/h3>\n<p><b>What should guide improvements after repeated incidents?<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Root cause<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Office size<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Staff preference<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product demand<\/span><\/li>\n<\/ol>\n<p><b>Correct Answer: 1<\/b><\/p>\n<p><b>Explanation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Root cause analysis should guide improvements when incidents repeatedly occur. Recurrence may indicate an unresolved vulnerability, ineffective control, weak process, inadequate training, configuration problem, or other underlying condition. Addressing only the immediate symptoms may allow the same incident pattern to continue. The organization should identify contributing factors, determine appropriate corrective actions, assign ownership, and monitor whether the changes reduce recurrence. CISM emphasizes continual improvement because incident management should strengthen the overall security program rather than simply close individual incidents. Lessons from recurring events can reveal broader weaknesses that require management attention and investment.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>View Full Isaca CISM Exam Dumps and Practice Test Dumps. &nbsp; Question 261 What should incident managers establish first for a major incident? Budget Authority Marketing Staffing Correct Answer: 2 Explanation For a major incident, clear authority should be established so responders know who can make decisions, approve disruptive actions, escalate issues, and coordinate different [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1648,1647],"tags":[],"_links":{"self":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/22213"}],"collection":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/comments?post=22213"}],"version-history":[{"count":1,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/22213\/revisions"}],"predecessor-version":[{"id":22214,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/posts\/22213\/revisions\/22214"}],"wp:attachment":[{"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/media?parent=22213"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/categories?post=22213"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.examlabs.com\/certification\/wp-json\/wp\/v2\/tags?post=22213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}