ITIL V3 Foundation Certification Exam Practice Test Questions, ITIL V3 Foundation Exam Dumps

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The ITIL V3 Foundation certification is designed to provide the candidates with knowledge of the ITIL terminology, structure, and fundamental concepts as well as understanding of the key principles of ITIL practices for service management. This is the first stage within the ITIL V3 scheme, which also includes the Practitioner, Intermediate, Expert, and Master levels. To obtain this certificate, the applicants must take one qualifying exam.

The certification is intended for those individuals who would like to gain a basic comprehension of the ITIL framework and know how it can be utilized for the improvement of the IT service management quality within an organization. It is also designed for the IT practitioners who work in a company that has adopted the ITIL framework and want to contribute to a current service improvement program. Besides that, the target audience can include business process owners as well as business managers.

Exam Details

The candidates for the ITIL V3 Foundation certification can expect 40 multiple-choice questions in the qualifying exam. They will have 60 minutes for the completion of the test. The individuals completing the exam in a language that is not their native one have a maximum of 75 minutes to finish the test and are allowed to use a dictionary. The exam is delivered either online or in a paper-based format. The available languages for its delivery are as follows: English, Simplified Chinese, Danish, Czech, Dutch, Arabic, Brazilian Portuguese, Finnish, German, French, Hungarian, Japanese, Italian, Spanish, Korean, Polish, Romanian, Swedish, Russian, Spanish, and Vietnamese. To pass the test successfully, the applicants are required to score a minimum of 26 marks out of 40 available, which is 65% of all the exam questions, to qualify for the certificate.

The students are strongly recommended to complete the accredited ITIL Foundation training to prepare for the exam. However, it is not a prerequisite for getting the certification. Typically, the classroom training for ITIL Foundation lasts two and a half days and is followed by the test. The candidates can also opt for the self-study option or choose to take training in another format such as distance learning. The individuals can also download the ITIL V3 Foundation sample paper from the official website. It will allow them to get familiar with the exam pattern and question formats that will be administered during the actual test.

Exam Topics

Before attending the certification test, the candidates need to develop competency in the topics contained in it. The whole exam syllabus can be found on the official webpage. A brief description of the sections is also provided below:

• Service Management as Practice

  The purpose of this topic is to help the individuals determine the concept of a service as well as equip them with an understanding of the concept of service management as a practice.

• ITIL Service Lifecycle

  This subject area covers your understanding of the ITIL service lifecycle value, how the procedures integrate with each other and throughout the lifecycle. The applicants will also be asked to show their proficiency in explaining the scope, objectives, and business value for each phase within the lifecycle.

• Generic Concepts & Definitions

  This section familiarizes the test takers with the key terminology as well as describes the core service management concepts.

• Key Models & Principles

  Within this domain, the learners will be required to demonstrate their understanding of the key models & principles of service management. They will be also asked to show that they are capable of balancing some of the opposing forces in the framework of service management.

• Procedures

  This part of the certification exam encompasses one’s understanding of how the service management procedures contribute to the whole ITIL service lifecycle. The students will also need to demonstrate their skills in explaining the objectives, purpose, fundamental concepts, activities, scope, as well as interfaces for 4 of the core procedures as well as stating the objectives, purpose, and scope for 18 of the remaining procedures.

• Functions

  To tackle the questions from this objective, the individuals need to have sufficient expertise in the objectives, role, and organizational structures of the service desk function. They should also be able to state the objectives, role, and overlap of 3 other functions.

• Roles

  Here the learners need to prove that they have a solid understanding of the responsibilities of the key roles in service management.

• Technology & Architecture

  The last topic is designed to evaluate your understanding of how service automation assists in expediting service management procedures.

Career Prospects

The ITIL V3 Foundation certification is an ideal option for those who are seeking to establish a career in the domain of IT service management. The certificate opens up a variety of opportunities for employment and career advancement. In particular, the roles that will become available to you after the award of this certification include an Information Technology (IT) Manager, a Chief Information Officer (CIO), an IT Business Analyst, a Senior Business Analyst, a Service Delivery Manager, an Information Technology (IT) Director, a Systems Analyst, an Information Technology (IT) Consultant, and a Solutions Architect, among others. Apart from that, this certificate is highly advantageous in financial terms. The average salary for the certified specialists amounts to $88,108 per year. However, with some level of experience in the field, the professionals can earn as much as $148,500 per annum.

ITIL V3 Foundation certification exam dumps from ExamLabs make it easier to pass your exam. Verified by IT Experts, the ITIL V3 Foundation exam dumps, practice test questions and answers, study guide and video course is the complete solution to provide you with knowledge and experience required to pass this exam. With 98.4% Pass Rate, you will have nothing to worry about especially when you use ITIL V3 Foundation practice test questions & exam dumps to pass.

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