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The Avaya 71800X exam is one of two tests that the candidates must pass to earn the ACSS-7180: Avaya IX Messaging certification. This exam validates the professionals’ knowledge and skills in the administration, maintenance, and troubleshooting of the leading communications products of Avaya.

The potential candidates for Avaya 71800X are Avaya certified support specialists. These professionals collect and interpret specific system data and establish issues while they modify the elements to ensure optimal performance & availability of the network of customers. They also use advanced Avaya administration, maintenance, and troubleshooting capabilities to effectively, accurately, and efficiently solve the communication issues of customers. The Avaya Customers, Associates, and Partners are also considered a target audience for this certification exam.

Avaya IX Messaging is valid for two years. The mandatory official requirement for getting this certification is to first pursue the ASAC-0026: Avaya Messaging Administration certificate before attempting the Avaya 71800X exam.

Exam Details

The applicants who want to register for and schedule Avaya 71800X must do this through the Pearson VUE platform. It is also recommended that they register for the exam two weeks before its date. This period allows them to meet the prerequisites for taking the test. The candidates can sit for this certification exam as an online proctored option or at one of the local testing centers of Pearson VUE that are situated all over the world. The exam consists of 60 multiple-choice and multiple-response questions that have to be answered within the allocated time of 90 minutes. All in all, the students have to achieve the minimum passing score of 43 correct answers out of 60. This makes 72% of the total score.

As for the preparation process, this certification exam requires dedication and focus. Thus, if you have made up your mind to take this test, it is advisable that you start your journey on the official website. Here, you will find the details of the exam as well as training resources that you can use. To optimize performance in this Avaya test, it is recommended that you gain the basic competence in the administration of common solutions of Unified Communications. For this purpose, the vendor offers to take the course, which is 60940W-Administering Avaya IX Messaging R-10. This is a 1 hour 50 minutes self-paced training option designed to equip the individuals with the understanding of different concepts, including Administrative Console, Mailbox configuration, TUI customization, and Voice Menus, among others.

To evaluate your knowledge base, you can pass the 60940T online exam. Besides that, it is recommended to take the virtual training course, which is 71800V: Integrating & Supporting Avaya IX Messaging R-10. Also, you may choose 71800C that provides the candidates with classroom education. There are other resources and additional tools that the students can use to prepare for the test. Moreover, the learners can take mock exams while preparing for the actual test. This will help them identify their knowledge gaps in the exam content. Many reputable IT websites offer these resources in a simulated exam environment.

Exam Topics

Avaya 71800X measures specific technical skills and knowledge, so the candidates must be able to demonstrate that they have the competence to ace the test. They can find the exam blueprint on the official website and go over this document in detail before starting their preparation process. The highlights of the topics covered in the 71800 test are enumerated as follows:

  • Introduction and Attributes

    This subject area measures the test takers’ knowledge of Avaya IX messaging solutions as well as itemizing the core features of the Avaya IX messaging latest release 10.8.

  • Architecture

    This domain requires the learners’ skills in explaining the architecture of Avaya IX Messaging, identifying the deployment options of Avaya IX messaging, as well as explaining High Availability of Avaya IX messaging. It is also recommended that the candidates know how to list the capabilities & licensing of Avaya IX messaging and third-party PBX that is supported with Avaya IX messaging.

  • Installation

    In the framework of this topic, the students are required to demonstrate a good understanding of different aspects of Avaya IX messaging. They have to explain the installation of Avaya IX messaging and describe the installation summary of the steps needed for Avaya IX messaging. Additionally, the individuals should be able to establish the requirements for the installation of a specific operating system of Avaya IX messaging.

  • Integration

    This objective evaluates the professionals’ knowledge of the installation process of Avaya IX messaging. They also have to verify the prerequisites for an Avaya IX messaging service and explain the security prerequisites for Avaya IX messaging.

  • Configuration

    The questions under this part are dedicated to validating the individuals’ skills in listing the template, mailbox, SINMP, and PBX configurations, as well as establishing the network specifications & prerequisites for Avaya IX messaging.

  • Troubleshooting

    This is the last objective that measures the examinees’ competence in identifying maintenance and troubleshooting problems with Avaya IX messaging.

Career Prospects

Those individuals who want to grow a fast-paced career in the IT field must be ready to explore the Avaya certifications. Here the ACSS-7180: Avaya IX Messaging certificate comes into play. It demonstrates the professionals’ skills and competence in Avaya IX messaging. Thus, the candidates with it can build a lucrative career path in different domains. Several job roles that are open to them include a Senior Avaya Engineer, a Unified Communication Engineer, an Account Executive, a Unified Capabilities Controller, a Strategic Partner, a Senior Telecommunications Analyst, an Enterprise Engineer, and a Telecommunications Engineer, among others. The applicants with these positions can earn an average salary of $85,000 per annum. Besides that, the learners with advanced experience can get as high as $165,000 per year.

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