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The Avaya Converged Platform Support (Avaya 76940X) exam is a prerequisite for earning the ACSS-7694: Avaya Solutions Platform certification. This test validates the intermediate to the advanced proficiency of the candidates in diagnosing, supporting, and isolating multiple products in the ASP 4200 product series.
The target individuals for this exam must have competence in supporting Avaya Converged Platform. The test measures their advanced skills in performing the technical functions in the workplace. To attempt this certification exam, the applicants are required to first earn the ACIS-7594 certificate. The intended candidates for the test must gain mastery of the concepts and technical skills covered in its objectives.
Exam Details
The certification exam contains 56 multiple-choice and multiple-answer questions. The candidates have 105 minutes for the completion of these questions, and to achieve success in the test, they must earn at least 64% of the total score. The registration process for the exam is done through the Pearson VUE website and the applicants have to schedule the test through the same platform. /
The candidates can only take the test in English and can sit for it as a proctored online exam or at any of the Pearson VUE testing centers across the world. It is recommended that they register for Avaya 76940X at least two months before the scheduled date. This is because the exam is popular and scheduling is subject to availability. Therefore, to avoid missing your preferred date, you should schedule the test ahead of the time you would like to take it. The details of registration as well as other important information can be found on the official exam website and the Pearson VUE platform.
Preparation is an integral part of any test-taking process. To ensure you ace your exam at the first attempt, Avaya offers some recommended training resources to prepare you for the tasks in the test. The vendor recommends that the students take the 76930V – Supporting Avaya Solutions Platform 4200 Series R-4.0 training course. It is an instructor-led virtual training option offered by one of the seasoned Avaya instructors. The course offers a combination of interactive instructor-led lectures followed by practical lab exercises. Going through this course equips the individuals with the skills measured in the certification exam. The applicants will be able to learn all about the products available under Avaya Solutions Platform as well as gain competence in the tools associated with the Avaya Orchestrator system.
Before going for this training course, the learners are recommended to meet some knowledge and experience requirements. These include working knowledge of Avaya Fabric Networking products; working knowledge of Avaya Aura products; fundamental knowledge or experience with VMWare; fundamental knowledge or experience with EMC as well as Nimble storage solutions. It will be a plus if the candidates also complete the 75930V – Implementing Avaya Solutions Platform 4200 Series R4.0 training as well as storage training on EMC & Nimble Storage. The VMware training will be an added advantage.
Everything that is required to achieve beyond the passing score is available on the vendor’s website. To evaluate your level of understanding of everything you have studied, it is recommended that you take some practice tests. This will give you a good idea of what your performance is likely to be in the real exam scenario. Moreover, this tool will allow you to identify your knowledge gaps so as you can work on them more thoroughly. You will find a host of online learning platforms that offer accurate and up-to-date practice tests on the Internet.
Exam Topics
Understanding the exam objectives is very important and is a strong factor that will contribute to your success in the certification test. Although the Avaya 76940X exam content covers four domains, a lot of work is still required to ace this test. To start your preparation process, dedicate some time to review the exam topics and identify the areas that you are not familiar with. These domains should be your major focus when you start your studying phase. With this, you can develop the required knowledge in all the sections and can improve your performance in the test. The topics covered in Avaya 76940X are highlighted below:
- Architecture
This section of the exam will measure the competence of the candidates in explaining different components that are included in the ASP 4200 products and establishing the core differences between the Full Avaya Support installation and the Co-Delivery installation.
- Methodology & Support Tools
This domain requires the skills and competence in describing the process involved in the use of the Avaya support ticketing tools; utilizing the relevant tools, files, and logs to gather package information that will assist in the troubleshooting process; explaining the next-level interfaces that are utilized in the OEM components for troubleshooting, including Server, PDI, EMC, and VMware, among others.
- Maintenance
Within this subject area, the examinees will be evaluated based on their ability to download & apply storage as well as server updates; establish the appropriate procedures utilized within preventative maintenance. It also covers their skills in downloading & applying Switch & PDU updates; performing restore & backup of applications as well as solutions associated with ASP 4200; downloading & upgrading ESXi platforms & VMware vCenter.
- Troubleshooting
This objective requires the individuals’ competence in explaining general troubleshooting tasks; establishing the unsupported configurations within VMware; explaining Quick Fix tasks; explaining the process of using KT & PSN documents in troubleshooting tasks.
Career Opportunities
The candidates who clear the Avaya 76940X exam and obtain the associated certification can explore a variety of career opportunities in the IT field. If you are looking to take up the job roles of a Client Solutions Director, a Cloud Sales Specialist, an Architecture Consulting Engineer, a Private Cloud Team Specialist, or a Cloud Software Director, then this certificate is ideal for you. The average remuneration for the certified professionals is $96,500 per annum.
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