View Full Salesforce ADM-201 Exam Dumps and Practice Test Dumps. Q41. A company wants Salesforce users to log in only during normal office hours. Which configuration should the administrator use? Organization-Wide Defaults 2. Role Hierarchy 3. Session Settings only 4. Login Hours on the users’ profile Correct Answer: 4. Login Hours on the users’ profile […]

View Full Salesforce ADM-201 Exam Dumps and Practice Test Dumps. Q21. A company wants multiple support representatives to work Cases from a shared pool before an individual user takes ownership. Which Salesforce feature should the administrator configure? Public group 2. Role hierarchy 3. Case queue 4. Opportunity team Correct Answer: 3. Case queue Explanation: A […]

View Full Salesforce ADM-201 Exam Dumps and Practice Test Dumps. Q1. A Salesforce administrator needs to grant a user temporary access to edit a custom object without changing the user’s existing profile. What is the BEST solution? Create a new role 2. Assign an appropriate permission set 3. Change the organization-wide defaults 4. Create a […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 381. A field service manager wants to reduce emergency repairs by servicing equipment before likely failures occur. Which approach best supports this objective? Use planned or preventive maintenance 2. Wait until a customer reports a failure 3. Create only knowledge articles 4. Record […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 361. A field service organization wants scheduled maintenance to occur before customer equipment reaches a likely failure point. Which approach best supports this objective? Wait until an incident is reported 2. Use structured planned or preventive maintenance 3. Rely only on technician memory […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 341. A company wants routine maintenance work to be created automatically for customer equipment based on a recurring schedule. Which approach best supports this goal? Create a new incident only when equipment fails 2. Use a structured planned or preventive maintenance process 3. […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 321. A company wants to generate recurring field service work for equipment that must be inspected every quarter. Which approach best supports this requirement? Create each visit manually only after the customer calls 2. Use a structured planned or preventive maintenance process 3. […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 301. A dispatcher needs to assign a repair to a technician who has the required skill and can arrive within the customer’s promised time window. Which information should be considered together? Browser version and user theme 2. Knowledge article rating and owner 3. […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 281. A dispatcher must choose between two qualified technicians. One is nearby but fully booked, while the other has available capacity and can still meet the customer window. Which technician should be considered more suitable? The nearby technician regardless of capacity 2. The […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 261. A dispatcher needs to assign an urgent repair to a technician who is qualified and can reach the customer before the promised time. Which information should be considered together? Knowledge article rating and browser version 2. Technician skills, availability, location, and travel […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 241. A dispatcher wants to assign a task to a technician who has the required certification and is close enough to meet the customer’s requested arrival time. Which information is most relevant? Technician skills, location, availability, and travel time 2. Knowledge article author […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 221. A dispatcher wants to assign a newly created repair task to a technician who has the required certification and enough time remaining in the day. Which information is most important? Knowledge article ownership and asset age 2. Technician skills and availability 3. […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 201. A dispatcher needs to assign an urgent repair that requires a certified technician who can arrive within a customer’s service window. Which combination of information is most useful? Knowledge article rating and user role 2. Asset depreciation and browser version 3. Technician […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 181. A dispatcher needs to identify a technician who can complete an urgent repair within the next two hours. Which information is most useful? Knowledge article author and rating 2. Technician skills, current availability, location, and travel time 3. Browser version and theme […]

View Full ServiceNow CIS-FSM Exam Dumps and Practice Test Dumps   Question 161. A field service manager wants to know whether a technician can accept a new two-hour task late in the day. Which information is most important? Technician availability, existing schedule, travel time, and task duration 2. Knowledge article count 3. Browser version 4. […]