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Question 81

Which COBIT 2019 objective focuses on managed IT changes?

1. BAI07
2. BAI06
3. BAI05
4. BAI03

Correct Answer: 2

Explanation

BAI06 is the COBIT 2019 objective titled Managed IT Changes. It focuses on ensuring that changes to information and technology environments are assessed, authorized, implemented, documented, and reviewed in a controlled manner. Changes may involve applications, infrastructure, configurations, services, or other technology components. Effective change management reduces the risk of service disruption, security weaknesses, and unintended consequences. It also helps ensure that changes are aligned with business requirements and properly communicated to affected stakeholders. BAI06 supports a controlled transition from an existing state to a desired state while maintaining appropriate governance, documentation, testing, and oversight throughout the change lifecycle.

Question 82

Which COBIT 2019 objective focuses on managed change acceptance and transitioning?

1. BAI07
2. BAI06
3. BAI04
4. BAI08

Correct Answer: 1

Explanation

BAI07 is the COBIT 2019 objective titled Managed IT Change Acceptance and Transitioning. It focuses on ensuring that newly developed, acquired, or modified solutions are appropriately tested, accepted, and transitioned into the operational environment. Activities can include release planning, acceptance testing, deployment, transition support, documentation, and post-implementation review. Proper transition management helps ensure that solutions satisfy defined requirements before becoming operational and reduces the risk of disruption. BAI07 connects solution implementation activities with operational service delivery and helps ensure that people, processes, technology, and support arrangements are ready for the new or changed solution.

Question 83

Which COBIT 2019 objective focuses on managed knowledge?

1. BAI07
2. BAI09
3. BAI08
4. DSS02

Correct Answer: 3

Explanation

BAI08 is the COBIT 2019 objective titled Managed Knowledge. It focuses on ensuring that relevant knowledge is identified, maintained, shared, and available to appropriate personnel. Knowledge can include operational procedures, technical documentation, lessons learned, troubleshooting information, and experience gained from previous activities. Effective knowledge management supports consistent operations and helps employees perform their responsibilities more effectively. It also reduces the risk of losing important organizational knowledge when personnel leave or roles change. BAI08 encourages organizations to establish appropriate methods for capturing and maintaining useful knowledge while ensuring that users can access reliable information when needed for operations, support, decision-making, and improvement.

Question 84

Which COBIT 2019 objective addresses managed assets?

1. BAI10
2. BAI09
3. BAI08
4. BAI06

Correct Answer: 2

Explanation

BAI09 is the COBIT 2019 objective titled Managed Assets. It focuses on managing information and technology assets throughout their lifecycle. Asset management includes maintaining accurate inventories, establishing ownership, tracking asset status, monitoring utilization, performing maintenance, and supporting appropriate retirement or disposal. Accurate asset information helps organizations understand their technology environment and make informed decisions about resources, security, costs, risks, and operational requirements. BAI09 also supports compliance and financial management by helping maintain reliable records of technology assets. Effective asset management ensures that assets remain appropriately controlled and available to support enterprise activities throughout their useful lifecycle.

Question 85

Which COBIT 2019 objective focuses on managed configuration?

1. BAI06
2. BAI10
3. BAI09
4. DSS03

Correct Answer: 2

Explanation

BAI10 is the COBIT 2019 objective titled Managed Configuration. It focuses on maintaining accurate information about the configuration of information and technology assets and the relationships among those components. Configuration management helps organizations understand how systems, applications, infrastructure, and services are structured and connected. Reliable configuration information supports change management, incident resolution, problem management, security, and continuity activities. BAI10 requires configuration information to be maintained and updated as the technology environment changes. This helps organizations identify the impact of changes and troubleshoot operational issues more effectively. Configuration management therefore provides an important foundation for controlled and reliable technology operations.

Question 86

Which COBIT 2019 objective focuses on managed operations?

1. DSS01
2. DSS02
3. DSS03
4. DSS04

Correct Answer: 1

Explanation

DSS01 is the COBIT 2019 objective titled Managed Operations. It focuses on delivering and supporting information and technology operational activities according to established requirements. Operational management can include procedures for routine processing, monitoring, infrastructure operations, job scheduling, and maintaining operational environments. Effective operations help ensure that technology services remain stable, reliable, and available to support business activities. DSS01 is part of the Deliver, Service and Support domain and therefore has a strong operational focus. It complements other DSS objectives that address incidents, problems, continuity, security services, and business process controls by supporting consistent day-to-day delivery of information and technology services.

Question 87

Which COBIT 2019 objective addresses managed service requests and incidents?

1. DSS04
2. DSS03
3. DSS02
4. DSS05

Correct Answer: 3

Explanation

DSS02 is the COBIT 2019 objective titled Managed Service Requests and Incidents. It focuses on handling user service requests and incidents in a structured and timely manner. Incident management aims to restore normal service and minimize disruption to business operations, while service request management addresses standard user requests. DSS02 includes practices for recording, categorizing, prioritizing, resolving, and closing requests and incidents. Effective management provides users with consistent support and helps maintain service quality. DSS02 differs from DSS03, which focuses on managing the underlying causes of incidents and recurring issues. Both objectives contribute to reliable and responsive information and technology service management.

Question 88

Which COBIT 2019 objective focuses on managed problems?

1. DSS02
2. DSS03
3. DSS04
4. DSS01

Correct Answer: 2

Explanation

DSS03 is the COBIT 2019 objective titled Managed Problems. It focuses on identifying and addressing the underlying causes of incidents and recurring service issues. Problem management differs from incident management because the goal is not simply to restore service but to understand why an issue occurred and reduce the likelihood of recurrence. DSS03 can include problem identification, root-cause analysis, known-error management, workaround development, and resolution tracking. Effective problem management can improve service stability and reduce repeated disruptions. It also provides organizations with opportunities to identify systemic weaknesses and implement corrective actions that improve the overall reliability of information and technology services.

Question 89

Which COBIT 2019 objective focuses on managed continuity?

1. DSS05
2. DSS04
3. DSS03
4. DSS02

Correct Answer: 2

Explanation

DSS04 is the COBIT 2019 objective titled Managed Continuity. It focuses on maintaining continuity arrangements that allow critical business and information and technology services to continue or recover following disruptive events. Continuity management can include identifying critical services, establishing continuity requirements, developing response plans, testing those plans, maintaining backups, training personnel, and reviewing results after exercises or actual disruptions. DSS04 helps organizations prepare for events that could affect service availability and business operations. Effective continuity management supports resilience by ensuring that appropriate plans and capabilities exist before a disruption occurs and that those arrangements remain relevant as business and technology environments change.

Question 90

Which COBIT 2019 objective focuses on managed security services?

1. DSS05
2. DSS04
3. DSS01
4. APO13

Correct Answer: 1

Explanation

DSS05 is the COBIT 2019 objective titled Managed Security Services. It focuses on the operational delivery of security-related services that protect enterprise information and technology resources. Activities can include managing network security, endpoint protection, access controls, malware protection, security monitoring, and other operational security measures. DSS05 is distinct from APO13, which focuses on managing the broader information security framework. The operational emphasis of DSS05 helps ensure that security controls and services function effectively during daily operations. Organizations can use this objective to establish consistent security practices, monitor relevant events, and protect technology resources against threats and unauthorized activities.

Question 91

Which COBIT 2019 objective addresses managed business process controls?

1. DSS02
2. DSS05
3. DSS06
4. MEA02

Correct Answer: 3

Explanation

DSS06 is the COBIT 2019 objective titled Managed Business Process Controls. It focuses on ensuring that appropriate controls are embedded within business processes supported by information and technology. Business process controls can help maintain integrity, accuracy, authorization, completeness, and appropriate handling of information and transactions. DSS06 supports the identification and operation of controls that help business processes achieve their intended objectives. Effective business process controls are important because technology systems often support critical organizational activities and transactions. This objective therefore helps connect information and technology controls with the actual business processes and outcomes that the organization depends upon.

Question 92

Which COBIT 2019 domain contains DSS06?

1. APO
2. DSS
3. BAI
4. MEA

Correct Answer: 2

Explanation

DSS06 belongs to the Deliver, Service and Support domain. This domain focuses primarily on the delivery, operation, support, and security of information and technology services. DSS contains objectives addressing managed operations, service requests and incidents, problems, continuity, security services, and business process controls. DSS06 specifically focuses on managed business process controls. The domain is one of the four management domains in COBIT 2019, while EDM is the governance domain. Understanding the domain structure helps organizations identify where particular governance and management objectives belong and how different objectives contribute to the overall COBIT governance and management system.

Question 93

Which COBIT 2019 objective focuses on managed performance and conformance monitoring?

1. MEA03
2. MEA02
3. MEA01
4. MEA04

Correct Answer: 3

Explanation

MEA01 is the COBIT 2019 objective titled Managed Performance and Conformance Monitoring. It focuses on monitoring information and technology performance and determining whether activities conform to established requirements, objectives, and expectations. Monitoring activities can include collecting relevant metrics, analyzing performance information, comparing results with targets, and communicating findings to appropriate stakeholders. Regular monitoring allows organizations to identify deviations and take corrective action when necessary. MEA01 therefore provides an important mechanism for maintaining visibility into performance and conformance. It works alongside MEA02, which addresses internal control, and MEA03, which addresses compliance with external requirements.

Question 94

Which COBIT 2019 objective focuses on managed system of internal control?

1. MEA02
2. MEA01
3. MEA03
4. EDM03

Correct Answer: 1

Explanation

MEA02 is the COBIT 2019 objective titled Managed System of Internal Control. It focuses on monitoring and assessing the effectiveness of internal control arrangements within the enterprise. Internal controls help organizations manage risks, safeguard resources, maintain reliable information, support operational objectives, and meet applicable requirements. MEA02 can involve assessing control design and operation, identifying deficiencies, reporting results, and monitoring remediation activities. This objective provides a structured approach for evaluating whether internal controls continue to operate as intended. It differs from MEA01, which focuses more broadly on performance and conformance monitoring, and MEA03, which specifically addresses external compliance requirements.

Question 95

Which COBIT 2019 objective focuses on managed compliance with external requirements?

1. MEA01
2. MEA03
3. MEA02
4. EDM05

Correct Answer: 2

Explanation

MEA03 is the COBIT 2019 objective titled Managed Compliance With External Requirements. It focuses on identifying applicable external requirements and assessing whether enterprise information and technology activities comply with them. External requirements can include laws, regulations, contractual obligations, industry requirements, and other formal obligations. Organizations should monitor changes to these requirements and evaluate their potential impact on processes, controls, and technology services. MEA03 supports a structured compliance approach by helping organizations identify obligations, assess compliance status, report issues, and address deficiencies. Effective management of external requirements reduces compliance risk and helps ensure that governance and management practices remain consistent with applicable obligations.

Question 96

Which COBIT 2019 governance objective focuses on ensuring governance framework setting and maintenance?

1. EDM02
2. EDM03
3. EDM01
4. EDM04

Correct Answer: 3

Explanation

EDM01 is the COBIT 2019 governance objective titled Ensured Governance Framework Setting and Maintenance. It focuses on establishing and maintaining an effective governance system for enterprise information and technology. Governance stakeholders evaluate governance requirements, direct the establishment of appropriate structures and mechanisms, and monitor whether the governance system remains effective and relevant. The objective supports clear decision rights, accountability, principles, and governance arrangements. EDM01 provides the foundation for the other governance objectives because an effective governance framework is necessary for evaluating benefits, optimizing risk, optimizing resources, and ensuring stakeholder engagement. It helps ensure that governance remains aligned with enterprise needs and strategic direction.

Question 97

Which COBIT 2019 governance objective focuses on ensuring risk optimization?

1. EDM02
2. EDM03
3. EDM04
4. EDM05

Correct Answer: 2

Explanation

EDM03 is the COBIT 2019 governance objective titled Ensured Risk Optimization. It focuses on ensuring that enterprise information and technology-related risks are identified, understood, and managed within appropriate levels. Governance stakeholders evaluate risk conditions, direct risk management priorities, and monitor whether risk remains within acceptable boundaries. EDM03 operates at the governance level and is distinct from APO12 Managed Risk, which addresses management activities for identifying and handling risk. Effective risk optimization requires balancing potential benefits and opportunities against possible negative impacts. This objective helps governance bodies maintain oversight of risk exposure and ensure that risk considerations are incorporated into important enterprise decisions.

Question 98

Which COBIT 2019 governance objective focuses on ensuring resource optimization?

1. EDM04
2. EDM05
3. EDM03
4. EDM02

Correct Answer: 1

Explanation

EDM04 is the COBIT 2019 governance objective titled Ensured Resource Optimization. It focuses on ensuring that enterprise information and technology resources are used efficiently and effectively to support organizational objectives. Resources can include people, applications, infrastructure, information, and other capabilities. Governance stakeholders evaluate resource needs, direct resource allocation strategies, and monitor whether resources are being used appropriately. Resource optimization involves balancing available resources with expected benefits, risks, and enterprise priorities. EDM04 therefore provides governance oversight of resource utilization and helps ensure that important information and technology capabilities receive appropriate attention and investment while avoiding inefficient or unnecessary resource allocation.

Question 99

Which COBIT 2019 governance objective focuses on ensuring stakeholder engagement?

1. EDM02
2. EDM05
3. EDM01
4. EDM04

Correct Answer: 2

Explanation

EDM05 is the COBIT 2019 governance objective titled Ensured Stakeholder Engagement. It focuses on ensuring that relevant stakeholders are appropriately engaged and receive useful, timely, and transparent information about governance activities and outcomes. Stakeholders need visibility into important decisions, performance, risks, benefits, and other matters that affect their interests. EDM05 supports effective communication and accountability by encouraging appropriate engagement with stakeholders. It complements the other EDM objectives by ensuring that governance decisions and results are communicated effectively. Proper stakeholder engagement helps governance bodies understand expectations while allowing stakeholders to remain informed about enterprise information and technology governance and performance.

Question 100

Which COBIT 2019 governance objective focuses on ensuring benefits delivery?

1. EDM05
2. EDM04
3. EDM02
4. EDM03

Correct Answer: 3

Explanation

EDM02 is the COBIT 2019 governance objective titled Ensured Benefits Delivery. It focuses on ensuring that information and technology investments, services, and initiatives generate the expected benefits and contribute to enterprise value. Governance stakeholders evaluate whether anticipated outcomes are being achieved, direct appropriate responses when results differ from expectations, and monitor the realization of benefits. Benefits may include financial improvements, operational efficiency, improved services, risk reduction, compliance, or stakeholder value. EDM02 helps maintain a connection between enterprise investments and expected outcomes. It also supports informed governance decisions by providing visibility into whether information and technology initiatives are delivering the value that stakeholders expect.