View Full Isaca COBIT 2019 Exam Dumps and Practice Test Dumps.

 

Question 121

Which COBIT 2019 objective focuses on managed organizational change?

1. BAI04
2. BAI05
3. BAI06
4. BAI07

Correct Answer: 2

Explanation

BAI05 is the COBIT 2019 objective titled Managed Organizational Change. It focuses on preparing the organization and its stakeholders for changes resulting from new or modified information and technology solutions. Organizational change management may include communication, stakeholder engagement, training, awareness, readiness assessment, and adoption activities. Technical implementation alone does not guarantee that a solution will deliver expected benefits if users and business units are not prepared to adopt the change. BAI05 therefore helps organizations manage the people and organizational aspects of transformation. Effective change management can reduce resistance, improve adoption, support business continuity, and increase the likelihood that technology-enabled changes achieve their intended outcomes.

Question 122

Which COBIT 2019 objective focuses on managed knowledge?

1. BAI08
2. BAI09
3. BAI10
4. BAI07

Correct Answer: 1

Explanation

BAI08 is the COBIT 2019 objective titled Managed Knowledge. It focuses on maintaining and making useful knowledge available to people who need it to perform their responsibilities. Knowledge management can include identifying important knowledge, creating or acquiring knowledge, organizing and maintaining it, sharing it, and ensuring that appropriate users can access it. Effective knowledge management can reduce dependency on individual employees and help preserve organizational experience. It can also improve problem resolution, decision-making, training, and operational consistency. BAI08 supports the broader governance system by ensuring that relevant knowledge is available when required and that organizational learning can be retained and reused.

Question 123

Which COBIT 2019 objective addresses managed assets?

1. BAI10
2. BAI08
3. BAI09
4. BAI06

Correct Answer: 3

Explanation

BAI09 is the COBIT 2019 objective titled Managed Assets. It focuses on managing information and technology assets throughout their lifecycle. Asset management activities can include maintaining inventories, establishing ownership, monitoring utilization, supporting maintenance, and managing acquisition, deployment, transfer, and disposal. Accurate asset information helps organizations understand what technology resources they possess and how those resources are being used. Effective asset management can also support financial control, security, compliance, and operational planning. BAI09 helps ensure that assets are appropriately managed from acquisition through retirement and that their use remains aligned with organizational requirements, policies, and business objectives.

Question 124

Which COBIT 2019 objective focuses on managed configuration?

1. BAI06
2. BAI09
3. BAI07
4. BAI10

Correct Answer: 4

Explanation

BAI10 is the COBIT 2019 objective titled Managed Configuration. It focuses on maintaining reliable information about the configuration of information and technology resources and their relationships. Configuration management can involve identifying configuration items, maintaining configuration records, controlling changes to configuration information, and ensuring that configuration data remains accurate. Reliable configuration information helps organizations understand dependencies and assess the potential impact of changes. It can also support incident management, problem management, security, auditing, and recovery activities. BAI10 therefore provides an important foundation for controlling technology environments and ensuring that information about their components remains accurate and appropriately maintained.

Question 125

Which COBIT 2019 objective focuses on managed operations?

1. DSS01
2. DSS02
3. DSS03
4. DSS04

Correct Answer: 1

Explanation

DSS01 is the COBIT 2019 objective titled Managed Operations. It focuses on coordinating and executing operational activities that support the delivery of information and technology services. Operations may include routine processing, monitoring, scheduling, infrastructure management, and other activities necessary to maintain reliable services. Effective operational management helps ensure that technology services perform according to agreed requirements and established procedures. DSS01 is part of the Deliver, Service and Support domain, which concentrates on the execution and support of services. By managing operations consistently, organizations can improve service reliability, maintain appropriate performance, and reduce disruptions caused by ineffective or uncontrolled operational activities.

Question 126

Which COBIT 2019 objective addresses managed service requests and incidents?

1. DSS03
2. DSS02
3. DSS01
4. DSS05

Correct Answer: 2

Explanation

DSS02 is the COBIT 2019 objective titled Managed Service Requests and Incidents. It focuses on responding to user service requests and incidents in a controlled and timely manner. Service requests can include standard user needs, while incidents involve unplanned interruptions or reductions in service quality. Effective management includes logging, categorizing, prioritizing, escalating, resolving, and closing requests and incidents. Appropriate communication with affected users is also important. DSS02 helps organizations restore normal service and satisfy routine user needs while maintaining records that support performance monitoring and improvement. It is distinct from DSS03, which focuses on identifying and managing the underlying causes of problems.

Question 127

Which COBIT 2019 objective focuses on managed problems?

1. DSS04
2. DSS05
3. DSS03
4. DSS02

Correct Answer: 3

Explanation

DSS03 is the COBIT 2019 objective titled Managed Problems. Problem management focuses on identifying and addressing the underlying causes of incidents and recurring issues. While incident management primarily seeks to restore normal service, problem management investigates why incidents occur and works toward preventing recurrence. Activities may include trend analysis, root-cause investigation, identification of known errors, and development of appropriate corrective actions or workarounds. Effective problem management can reduce repeated disruptions and improve service reliability over time. DSS03 therefore complements DSS02 by moving beyond immediate incident resolution and addressing systemic or recurring causes that affect information and technology services.

Question 128

Which COBIT 2019 objective focuses on managed continuity?

1. DSS04
2. DSS01
3. DSS03
4. DSS06

Correct Answer: 1

Explanation

DSS04 is the COBIT 2019 objective titled Managed Continuity. It focuses on ensuring that the organization can continue providing important information and technology services when disruptive events occur. Continuity management may include business impact analysis, continuity strategies, plans, procedures, testing, training, and maintenance of recovery capabilities. The objective is not limited to disaster recovery technology; it considers the broader ability of services and processes to continue or recover within acceptable requirements. Regular testing helps identify weaknesses in continuity arrangements. DSS04 therefore supports organizational resilience by helping ensure that appropriate preparedness and recovery capabilities are established for significant disruptions.

Question 129

Which COBIT 2019 objective focuses on managed security services?

1. DSS06
2. DSS04
3. DSS05
4. DSS02

Correct Answer: 3

Explanation

DSS05 is the COBIT 2019 objective titled Managed Security Services. It focuses on delivering and managing security-related operational services that help protect information and technology resources. Activities can include security monitoring, endpoint protection, vulnerability handling, identity-related controls, malware protection, and other operational security measures. The objective supports the implementation and operation of security controls rather than defining enterprise-level security strategy alone. Effective security services help organizations detect and respond to threats and maintain appropriate protection of information and systems. DSS05 complements management objectives such as APO13 Managed Security by providing an operational focus on delivering security services and controls.

Question 130

Which COBIT 2019 objective focuses on managed business process controls?

1. DSS02
2. DSS06
3. DSS03
4. DSS01

Correct Answer: 2

Explanation

DSS06 is the COBIT 2019 objective titled Managed Business Process Controls. It focuses on ensuring that information and technology-related controls are appropriately integrated into business processes. Business process controls can help ensure the validity, completeness, authorization, accuracy, and protection of information used in business activities. These controls can also support compliance and reduce the risk of inappropriate or erroneous processing. DSS06 recognizes that technology controls should not be isolated from the business processes they support. Effective business process controls help organizations maintain reliable operations and trustworthy information while ensuring that relevant activities are performed according to established requirements and responsibilities.

Question 131

Which COBIT 2019 domain contains DSS06 Managed Business Process Controls?

1. APO
2. BAI
3. MEA
4. DSS

Correct Answer: 4

Explanation

DSS06 Managed Business Process Controls belongs to the Deliver, Service and Support domain. The DSS domain contains objectives focused on operational delivery, service requests and incidents, problems, continuity, security services, and business process controls. These objectives address the practical delivery and support of information and technology services. DSS06 specifically connects technology-related controls with business processes. Understanding the domain structure is important when navigating the COBIT 2019 core model because the domain indicates the broad management context of an objective. DSS objectives generally emphasize execution, service delivery, operational support, protection, and maintaining effective controls during day-to-day business activities.

Question 132

Which COBIT 2019 objective focuses on managed performance and conformance monitoring?

1. MEA01
2. MEA02
3. MEA03
4. EDM05

Correct Answer: 1

Explanation

MEA01 is the COBIT 2019 objective titled Managed Performance and Conformance Monitoring. It focuses on monitoring information and technology performance and determining whether activities and services conform to established objectives, requirements, and expectations. Monitoring can involve collecting relevant performance information, analyzing results, reporting findings, and identifying areas that require corrective action. Effective monitoring allows management and governance stakeholders to understand whether planned outcomes are being achieved. MEA01 can therefore provide information needed for decision-making and continual improvement. It differs from MEA02, which focuses specifically on the internal control system, and MEA03, which addresses compliance with external requirements.

Question 133

Which COBIT 2019 objective focuses on the managed system of internal control?

1. MEA03
2. MEA01
3. MEA02
4. APO12

Correct Answer: 3

Explanation

MEA02 is the COBIT 2019 objective titled Managed System of Internal Control. It focuses on monitoring and evaluating the organization’s internal control system to determine whether controls are appropriately designed and operating effectively. Internal controls can address operational, financial, security, compliance, and information-related risks. Monitoring may identify control deficiencies and help management determine appropriate corrective actions. MEA02 supports assurance by providing a structured focus on the effectiveness of internal control arrangements. It is different from MEA01, which broadly addresses performance and conformance monitoring, and MEA03, which specifically focuses on compliance with external requirements such as laws, regulations, and contractual obligations.

Question 134

Which COBIT 2019 objective addresses compliance with external requirements?

1. MEA01
2. MEA03
3. MEA02
4. EDM03

Correct Answer: 2

Explanation

MEA03 is the COBIT 2019 objective titled Managed Compliance With External Requirements. It focuses on identifying and monitoring applicable external requirements and assessing whether the organization complies with them. External requirements may include laws, regulations, industry standards, contractual obligations, and other authoritative requirements relevant to the enterprise. Organizations need to understand which requirements apply to their activities and maintain appropriate processes for monitoring compliance. MEA03 helps provide assurance that external obligations are recognized and addressed. Noncompliance can create financial, operational, legal, or reputational consequences, so systematic monitoring and reporting are important parts of an effective governance and management system.

Question 135

Which COBIT 2019 governance objective focuses on establishing and maintaining the governance framework?

1. EDM01
2. EDM02
3. EDM03
4. EDM04

Correct Answer: 1

Explanation

EDM01 is the COBIT 2019 governance objective titled Ensured Governance Framework Setting and Maintenance. It focuses on establishing and maintaining an appropriate governance system for enterprise information and technology. Governance arrangements include structures, principles, policies, decision rights, responsibilities, and other mechanisms needed to direct and monitor the use of information and technology. EDM01 helps ensure that the governance framework remains appropriate for the organization’s objectives and circumstances. It also supports evaluation and adaptation when significant changes occur. This objective provides an important foundation for the other governance objectives because effective benefits, risk, resource, and stakeholder oversight requires an appropriately designed governance framework.

Question 136

Which COBIT 2019 governance objective is responsible for ensuring stakeholder engagement?

1. EDM04
2. EDM05
3. EDM02
4. EDM01

Correct Answer: 2

Explanation

EDM05, Ensured Stakeholder Engagement, focuses on ensuring that stakeholders are appropriately engaged in governance activities. Stakeholders may include board members, executives, business leaders, users, regulators, customers, partners, and other parties affected by enterprise decisions. Effective engagement requires identifying relevant stakeholder expectations, communicating important information, and providing appropriate transparency about governance decisions and outcomes. EDM05 helps governance bodies understand whether stakeholder needs are being addressed and whether communication is effective. The objective complements other EDM objectives by ensuring that governance is not performed in isolation. Appropriate stakeholder engagement can support accountability, informed decision-making, trust, and alignment between enterprise priorities and information and technology governance.

Question 137

Which COBIT 2019 objective focuses on managed risk at the management level?

1. APO12
2. EDM03
3. APO13
4. MEA02

Correct Answer: 1

Explanation

APO12 is the COBIT 2019 objective titled Managed Risk. It focuses on identifying, analyzing, communicating, and managing information and technology-related risk at the management level. Activities may include collecting risk data, analyzing risk scenarios, maintaining risk profiles, identifying responses, and communicating risk information to relevant stakeholders. APO12 supports decision-making by ensuring that risks are understood and addressed according to organizational requirements. It should be distinguished from EDM03 Ensured Risk Optimization, which operates at the governance level. EDM03 provides governance direction and oversight, while APO12 focuses on management activities for handling and monitoring information and technology risks.

Question 138

Which COBIT 2019 objective focuses on managed security?

1. APO12
2. APO10
3. APO13
4. DSS05

Correct Answer: 3

Explanation

APO13 is the COBIT 2019 objective titled Managed Security. It focuses on establishing and maintaining an information and technology security management approach that supports enterprise objectives and risk requirements. Security management can include security policies, roles and responsibilities, security planning, risk considerations, and coordination of security activities. APO13 has a management-level focus, while DSS05 Managed Security Services emphasizes operational security services. This distinction is useful when applying COBIT because security requires both strategic and operational activities. APO13 helps establish the management framework for security, while related objectives support implementation, operation, monitoring, and improvement of security capabilities across the enterprise.

Question 139

Which COBIT 2019 objective focuses on managing enterprise architecture?

1. APO02
2. APO04
3. APO05
4. APO03

Correct Answer: 4

Explanation

APO03 is the COBIT 2019 objective titled Managed Enterprise Architecture. It focuses on developing and maintaining an enterprise architecture that supports organizational strategy and desired business outcomes. Enterprise architecture provides a structured view of business, information, technology, applications, and related capabilities and their relationships. Effective architecture management can help organizations understand the current environment, define target states, identify gaps, and guide technology-related decisions. APO03 helps ensure that architecture decisions are coordinated rather than made independently across departments. A well-managed architecture can also support standardization, integration, investment planning, and alignment between information and technology capabilities and enterprise requirements.

Question 140

Which COBIT 2019 objective focuses on managing innovation?

1. APO03
2. APO04
3. APO05
4. APO07

Correct Answer: 2

Explanation

APO04 is the COBIT 2019 objective titled Managed Innovation. It focuses on identifying, evaluating, and managing opportunities for innovation that can contribute to enterprise objectives. Innovation activities may involve emerging technologies, new ideas, improved processes, new services, or alternative ways of delivering value. Organizations need to assess potential opportunities while considering feasibility, risks, costs, strategic alignment, and expected benefits. APO04 helps create a structured approach for moving useful ideas from identification toward evaluation and potential adoption. It also supports awareness of technology and market developments so that organizations can determine when innovative capabilities may provide meaningful opportunities or address changing business requirements.