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About Cisco CCNP Collaboration Certification

The Cisco CCNP Collaboration certificate validates the candidates’ skills in collaboration solutions. If you want to get this certification, you have to take two exams. The first one focuses on the basic collaboration technologies, while the second is a concentration test. The professionals can choose the second exam that is dedicated to their technical area from 5 options, which include 300-835, 300-810, 300-825, 300-815, and 300-820.

The potential candidates for this path need to have the skills and knowledge required to deploy & implement core collaboration as well as networking technologies. These include design & infrastructure, codecs, endpoints, protocols, and Cisco IOS. It is expected that the learners hold the working knowledge of the basic terms of computer networking, such as WANs, LANs, switching, and routing. There are no other requirements that you need to fulfill, but you can have 3 to 5 years of experience in implementing collaboration solutions.

Exam Details

The core exam for the CCNP Collaboration certification is 350-801 CLCOR. This test consists of 90-100 questions that have to be covered within 120 minutes. The questions are offered in different formats, including multiple choice, fill-in-the-blank, and others. The exam is available in English and costs $400. To register for it, the applicants should go through the Pearson VUE website and have an account to proceed with the application form.

The concentration tests, on the other hand, have a bit different structure and features. Each exam has about 60 questions that you need to clear within 90 minutes. The language option and types of questions are the same, but the fee is different. To schedule any of the concentration tests, you will need to pay $300.

As for the preparation options for this path, it is offered to take the training course, known as Implementing Cisco Collaboration Core Technologies v1.0. It is designed to prepare the students for the certification process as well as advanced-level roles in implementing & operating the Cisco Collaboration solutions. It is available as instructor-led training, virtual instructor-led training, and e-learning. You can find the details of this course and obtain additional resources that will help you achieve success on the official website.

Exam Topics

To be able to answer all the questions in any exam, you need to learn the topics it covers. All in all, the Cisco 350-801 test comes with the following domains:

  • Infrastructure & Design (20%)

    This domain requires your knowledge of the core design elements of licensing (Flex & Smart), high availability, sizing, dial plan, bandwidth, QoS, disaster recovery, and security (SRTP, certificates, and TLS). You have to understand the purpose of the edge tools in the architecture of Cisco Collaboration, including Expressway & Cisco Unified Border Element. Besides that, the candidates have to perform their skills in configuring certificates, TFTP, LDAP, CDP, LLDP, NTP, and DHCP network components for the support of Cisco Collaboration solutions. Additionally, you should be able to troubleshoot DNS (Reverse Pointer Record, A/AAA, & SRV), LDAP integration in Cisco Unified Communications Manager, and NTP network components for the support of Cisco Collaboration solutions. Your ability to specify the DNS & SNMP elements for the support of Cisco Collaboration solutions is also evaluated in this topic.

  • Protocols, Endpoints, & Codecs (20%)

    This subject area is dedicated to validate the individuals’ skills in troubleshooting DTMF, SDP, and call the set-up & tear-down elements of the SIP conversation. It is important to have the skills in configuring the codec negotiations as well as troubleshooting the collaboration endpoints. The test takers also have to be able to recognize the relevant collaboration for given scenarios and deploy the SIP endpoints, including self-provisioning, manual, and bulk administration tools.

  • Cisco IOS XE Gateway & Media Resources (15%)

    This part evaluates the students’ experience in configuring the voice gateway elements, including DTMF, codec preference list, dial peers, and voice reading profiles & roles, as well as configuring & troubleshooting the ISDN PRI/BRI components. It is recommended to know how to verify & configure MGCP. The knowledge of the appropriate media sources for given situations, including software & hardware, is measured as well.

  • Call Control (25%)

    To answer the questions under this objective, the learners have to describe the digit study method of Cisco Unified Communications Manager and Mobile & Remote Access. They need to prove their competence in implementing the toll fraud prevention with the help of Cisco Unified CM as well as configuring the globalized call routing in Cisco Unified CM, including route patterns, translation patterns, standard local route group, and SIP route patterns.

  • QoS (10%)

    The section validates your knowledge of the possible difficulties that can cause poor video & voice quality (packet loss, latency, bandwidth, and jitter). Also, it is essential to know about the QoS demands voice and video application types, class types that are used in providing QoS on the network, as well as the function & purpose of E, CS3, CS4, AF41, and AF41 DiffSrv values as they relate to collaboration. The interested candidates have to possess an understanding of the QoS security boundaries and their importance within LAN-based signing & classification. Additionally, the examinees are required to demonstrate their skills in describing & establishing the requirements for location-based CAC bandwidth as well as configuring & verifying LLQ, including policy map, class-map, and service policy.

  • Collaboration Apps (10%)

    This is the last topic that measures the applicants’ ability to configure the Cisco Unity Connection mailbox & MWI and the integration options to the call control of the Cisco Unity Connection SIP. They have to be able to explain the integration options, protocols & deployment of Cisco Unified IM&P, including high availability and XMPP, as well as the call handlers of the Cisco Unity Connection.

    As for the concentration exams, the syllabus depends on the area you choose. So, please check these details on the official website.

Career Path

Those professionals who hold the Cisco CCNP Collaboration certification can explore numerous job roles after they add it to their resumes. Some options that these individuals can go for include Network Administrators, Network Engineers, and Systems Engineers. Landing any of these positions should not be an issue for these specialists. The great part is that the candidates can grow their careers at a faster pace to the executive and managerial levels. It is also important to mention that this certificate is highly lucrative. The average annual salary for the certified professionals is $104,814. Those applicants who have advanced skill levels can take up the higher-level titles and earn even more.


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